Thompson Toyota

Great Customer Centric Sales Process I've been shopping for a new mid-sized truck for 6 months and looked at Honda Ridgeline, Toyota Tacoma, Ford Ranger, and Chevy Colorado. Most dealers I've been shopping for a new mid-sized truck for 6 months and looked at Honda Ridgeline, Toyota Tacoma, Ford Ranger, and Chevy Colorado. Most dealers took me for the typical car buying 3 ring circus--test drive, probing/trial close, how much are you looking to pay each month, let me talk to my manager, etc. Except one dealer--Thompson Toyota--and a great, great sales person--Walter McGinty! Walter knows his stuff and really did a thorough job describing the Tacoma and various models/packages. I went to see him 3x over the course of my shopping experience and each time he was informative, extremely helpful, transparent, and friendly. What convinced me Walter and Thompson Toyota in Doylestown were my dealer / truck of choice, was when I left him after an appraisal of my trade-in he called me to say I might be able to get more if I go to the Chevy dealer, but that I should consider the benefits of doing business with Thompson. I went to the Chevy dealer and they didn't offer me as much at first until I started to walk out. Then they had a change of tune...good news, we can offer you X. I told them to give me their best offer and they chose the typical path. So I went back to Walter at Thompson and said, I'm ready to buy so give me your best. And he did! No BS, just straight talk and good info. Thanks Walter and Thompson Toyota! More

Good and reputable people to deal with. I've now purchased four autos from this dealership, three within the past 2.5 years. The dealership operates well and has consistently expressed a des I've now purchased four autos from this dealership, three within the past 2.5 years. The dealership operates well and has consistently expressed a desire to have my business. More

Great experience I have purchased many cars over the years and I have to say my experience with Dominic Criscolo was top notch. He was very professional and consciou I have purchased many cars over the years and I have to say my experience with Dominic Criscolo was top notch. He was very professional and conscious of my time line and delivered on all points ! Will go back to Dominick again when ready for another car ! More

Waste of my time Replacing a factory faulty airbag took 3 hours? You might as well just hold on that faulty airbag. And they can’t tell me it would be a whole day even Replacing a factory faulty airbag took 3 hours? You might as well just hold on that faulty airbag. And they can’t tell me it would be a whole day event when I make the appointment ? Bye-bye Thompson. More

Most deceitful people to buy a car from. Screwed us over We bought a used car from them and they said it had brand new tires, a new clutch, and new brakes. They also said that the car was warranted if we had We bought a used car from them and they said it had brand new tires, a new clutch, and new brakes. They also said that the car was warranted if we had any issues with it. We have recently had to replace all 4 tires and the whole entire clutch. We contacted the dealership and they said they had no idea what we were talking about. That none of those things were said and it was all on us to deal with. We had papers to prove that they were wrong but they did not want to hear it. I will never buy another car from this dealership. The man that sold us the car was only interested in our money, not our best interests. I would never recommend this dealership to anyone. Worst experience I have ever had buying a car. More

Truly Exceptional Experience Great experience buying a car from Thompson Toyota!! The only dealership that truly worked with me and made sure I got my dream car (2019 4Runner TRD Great experience buying a car from Thompson Toyota!! The only dealership that truly worked with me and made sure I got my dream car (2019 4Runner TRD Off-Road Premium) for the price that I wanted!! Special thanks to Domenick Criscolo and Stephen Tagye for their outstanding service!! More

Very friendly and professional. Did work in a timely manner The service department was very helpful in meeting my needs of an oil change and engine air filter and informing me on how often the air filter needs The service department was very helpful in meeting my needs of an oil change and engine air filter and informing me on how often the air filter needs to be changed. They were polite and curtious to me and very professional. They are very informative. More

New car purchase When we needed a car in a hurry, Dom made buying a car a pleasure. A great team to work with at Thompson! All details covered, even the little ones. When we needed a car in a hurry, Dom made buying a car a pleasure. A great team to work with at Thompson! All details covered, even the little ones. More

Vehicle Purchase This is the second vehicle purchase we have made at Thompson Toyota. We had a great buying and service experience with our Highlander, and we had to g This is the second vehicle purchase we have made at Thompson Toyota. We had a great buying and service experience with our Highlander, and we had to go back to Thompson because of this. Our salesman Tim Earles was absolutely a pleasure to deal with during this recent purchase. His knowledge and his ability to make a car buying experience pleasurable means everything to us. I know the service department will also be there when we need them. I would recommend Thompson to anyone who is considering a vehicle purchase. Thanks to the entire team. More

A great experience Our sales person Dennis Bridges was a very honest salesperson. A trait that is hard to find these days. He sold my wife a BMW in November and myself a Our sales person Dennis Bridges was a very honest salesperson. A trait that is hard to find these days. He sold my wife a BMW in November and myself a Toyota in December. We came back because of him and his attention to detail. Look forward to many good years with our new cars. More