Thompson Toyota

impressive customer service Staff is immediately responsive to ensure needs of the customer are being met. Attention to detail and follow up when service is completed was great. Staff is immediately responsive to ensure needs of the customer are being met. Attention to detail and follow up when service is completed was great. I felt all service staff were not only courteous but really made it a priority to make sure I was a satisfied customer . More

Routine Service The service department did my state inspection in a timely fashion I initially had a 10 am appointment & called to change it to a later time Servi The service department did my state inspection in a timely fashion I initially had a 10 am appointment & called to change it to a later time Service department was very accommodating More

Just okay I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be n I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be needed to fix them. I waited about an hour and they check the tires and that it’s a mayor which was fine but nothing was done about the scratches. I didn’t want to wait anymore so I left. More

Amazing experience The service I received was wonderful. Friendly associates and unbelievable work done on my car makes me even more confident in both the purchase and u The service I received was wonderful. Friendly associates and unbelievable work done on my car makes me even more confident in both the purchase and upkeep of my vehicle More

5000 Mile service. The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. T The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. Thank you. More

Efficient service Went in for a 10,000 mile service, state inspection, and emissions. Service was completed quickly, and I was in and out faster than I expected. Went in for a 10,000 mile service, state inspection, and emissions. Service was completed quickly, and I was in and out faster than I expected. More

Excellent service When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as soon as I could bring it in. The drop-off and pick-up process where excellent. The information from the mechanic was very helpful for future plans of service. More

Remove Leaf Bag from under 2018 Highlander Ran over a leaf bag which was trapped in the undercarriage. Service center placed 2028 Highlander on rack and removed leaf bag Thanks you. Very Ha Ran over a leaf bag which was trapped in the undercarriage. Service center placed 2028 Highlander on rack and removed leaf bag Thanks you. Very Happy More

Replacement inspection sticker My only complaint was that I was told it would be quick and take 30 minutes..... and it turned out to be 1.5 hr wait. My only complaint was that I was told it would be quick and take 30 minutes..... and it turned out to be 1.5 hr wait. More

Service Great service great organization Very easy to get into service without an appointment washed my car valet was friendly and mike was great help with us Great service great organization Very easy to get into service without an appointment washed my car valet was friendly and mike was great help with used cars More