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Thompson Toyota

Doylestown, PA

4.5
623 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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623 Reviews of Thompson Toyota

January 04, 2019

Bought a car with my Mother-in-law and sold it 2yrs later My mother-in-law took me with her to buy her last car in 2016. The folks at Thompson could not have been more helpful and supportive of her needs. The More

by Bucky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Jan 21, 2019 -

Thompson Toyota responded

Thank you for your kind words! We are sorry to hear of the loss of your Mother-in-Law but are glad we could assist in the car selling process.

January 03, 2019

Great customer service I love the valet service! They always have excellent and friendly customer service, Reasonable prices and very accommodating to my schedule. They eve More

by NIcole Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t catch names
Jan 21, 2019 -

Thompson Toyota responded

Thank you for taking the time to leave us this review! We appreciate your kind words!

January 03, 2019

Everyone was extremely friendly. I’m very happy with the car Jim Ogle was great to work with. I rated Thompson good because I am happy with the service, friendliness, and quality of the car. To receive an excell More

by Highlnder520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ogle
Jan 03, 2019 -

Thompson Toyota responded

We do our best to be respectful of our customers time. We will share your feedback with our management team.

January 02, 2019

Brakes/headlight checkup Craig was very helpful. He even advised me which headlight bulbs to buy inorder to improve visibility, and kept me informed on the progress of my serv More

by SCHOKHANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 03, 2019 -

Thompson Toyota responded

Thank you for the feedback! We appreciate you taking the time to share your experience with us.

January 02, 2019

Tire Rotation While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They More

by GMUNSON02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could assist you with your tires! We hope to see you again.

January 02, 2019

6 month check up/service Everything was taken care off completely to my satisfaction. Had a couple concerns about my car and they were addressed by service manager (? Ben). Ag More

by JTOFTEN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this review! We will share this review with Ben and our managers.

January 01, 2019

Excellent Service Jim (Gold Team Service Writer?) was excellent. Explained problem with my vehicle very welll and removed charges for inoperable door lock services that More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim ???
Jan 03, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with Jim with us. We appreciate your feedback.

January 01, 2019

No complaints! I worked with Dave F. and he & his team were great, friendly and kept me up-to-date as to how quickly my work would be done. They fixed the dent in a More

by ashleyA2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Frey, Rick (I forget last name), and the ladies at the front desk.
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your recommendation! We will share this with our collision team.

January 01, 2019

I love dealing with the people at Thompson Toyota including. I love dealing with the people at Thompson Toyota; they are very efficient and courteous, including the shuttle person. That is also a wonderful serv More

by Heather12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben something and I don’t know the names of the other two people.
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review and your kind words. We look forward to seeing you again!

January 01, 2019

Excellent service Appreciate how quickly the repairs were completed. Thompson worked how to keep the repair costs low and the car looks great! I would recommend Thomp More

by My#3sons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Earles, Rachel Salera
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review and the recommendation! We hope to see you again soon.

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