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Thompson Toyota

Doylestown, PA

4.5
623 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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623 Reviews of Thompson Toyota

December 30, 2018

Very good service We just leased our second vehicle with Thompson. We were pleased with the staff and the time taken by the employees to ensure we leased the right car More

by ANDI0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Backenstoss
Jan 03, 2019 -

Thompson Toyota responded

We hope you are enjoying your new lease! Thank you for the review.

December 30, 2018

Emergency service An emergency light came on in my car. I called and they had me come in immediately. I received immediate service and left with confidence that my car More

by BJGQ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could assist you with this situation. Thank you for the 5-star review.

December 30, 2018

100K service Professional and friendly dealership. Ben explained all the work that would be done and called me with an update. Valet guys are very nice. It is a n More

by TTH3825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 03, 2019 -

Thompson Toyota responded

Thank you for the feedback! We look forward to seeing you again.

December 30, 2018

transmission computer check recall. I dropped it off at 9 am to be picked up at 5 or before. They were done at about 3 pm. They checked the brakes, tires, fluids and washed and vacuumed More

by FBEDMINSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McGuigan
Jan 03, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with us!

December 29, 2018

Disappointing service After purchasing 4 cars through Thompson over the past 15 years, and having all service performed there, I have been very disappointed in the service More

by CATHYP68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
Jan 21, 2019 -

Thompson Toyota responded

We take these reviews very seriously and would like the opportunity to learn more about your experience. Please contact Assistant Manager Jaison Preite at 215-345-9460 ext 2123, to discuss this further.

December 29, 2018

Outstanding service and customer interaction I was there for 1000 mile service and a minor issue that I wanted to have someone look at and my sales associate, Dominick Criscolo, greeted me and in More

by CWFUNK1751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cox, Domenick Criscolo
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review! We are glad we could assist you.

December 29, 2018

Excellent service experience! This service experience was excellent and one of the best to date. Ben was expedient in processing my drop off and shuttle. He was very helpful and to More

by WALTERT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 03, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with Ben with us. We look forward to seeing you again soon!

December 29, 2018

Great service experience My Prius wouldn't start after a cold night in my driveway. One phone call to Thompson service and a tow was arranged, the problem was diagnosed and f More

by MIKE.DUNCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McGuigan
Jan 03, 2019 -

Thompson Toyota responded

We are sorry to hear of your car trouble but are happy we could assist you and get you back on the road quickly.

December 29, 2018

Always helpful Thompson Toyota has been, hands down, the best dealership i have dealt with in all my time. I highly recommend all the services of this great organi More

by richardhellings133
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They are all different, i don't remember their names, and that's just the point, they're great.
Jan 03, 2019 -

Thompson Toyota responded

Richard - Thank you for this glowing review! We look forward to seeing you again.

December 29, 2018

Excellent experience I had a great buying experience with Brad Richman from Thompson Toyota. He was professional and thorough. The car was delivered clean and ready to dri More

by JGIACALONE5274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Libutti, Brad Richman
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your feedback! We will share your kind words with Brad. Enjoy your new vehicle.

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