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Thompson Toyota - Service Center

Doylestown, PA

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299 Reviews

299 Reviews of Thompson Toyota - Service Center

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December 18, 2018

OIL CHANGE QUALITY WORK AND CONVENIENCE, AS ALWAYS. A SIMPLE OIL CHANGE, BUT A THOROUGH CHECK OF THE CAR WAS DONE. A FEW RECOMMENDATIONS WE MADE. I DECIDED NOT T More

by sctiberio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JIM SHANNON
Dec 20, 2018 -

Thompson Toyota responded

Thanks for the feedback! Happy Holidays!

December 18, 2018

Great service and friendly staff, everything seems very professional and very efficient. Vehicle was well serviced and returned washed and clean. This is my preferr More

by DUSKO.ANDELIC
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaison Preite
Dec 20, 2018 -

Thompson Toyota responded

Thank you for allowing us to be your preferred Toyota dealer! We look forward to seeing you again.

December 17, 2018

5000 miles service We don’t use ours Toyota Rav 4 much, and during 6 months we got just a bit over 2000 miles. So you could imagine, the longest trip, it’s a trip to de More

by 3856591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Fink
Jan 10, 2019 -

Thompson Toyota responded

We apologize for any inconvenience. At your convenience please bring your vehicle back and we would be happy to wash it for you.

December 16, 2018

Long wait for something I thought was done last spring I was told I my battery failed testing, I was under the assumption that when I purchased the car las spring, it had new tires, brakes and battery. The More

by STRYKERCFN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Jan 21, 2019 -

Thompson Toyota responded

We take these reviews very seriously and will use this as a learning opportunity. We apologize for any inconvenience.

December 16, 2018

Great service Jim Shannon did a great job following up with me. He was easy to work with...where texting was easier for us to communicate than phone calls since I a More

by thao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the review! We will share your kind words with Jim.

December 16, 2018

Excellent! Consistent excellent experience every time- very knowledgeable and friendly staff from start to finish. Services needed were explained and completed More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julius Libutti
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the review! We will share your kind words with our team.

December 16, 2018

Repairs to 2018 4Runner Ben and his team were very helpful diagnosing the issue that I had with my 4Runner. They took the time necessary to get to the root cause of the issue More

by JTOMASELLI83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben (in service)
Dec 20, 2018 -

Thompson Toyota responded

We are glad we could assist you in getting your 4Runner back in tip-top shape! We look forward to seeing you again.

December 16, 2018

Both of our vehicles had oil change inspection and service Everyone who works at Thomas Toyota is friendly upbeat and helpful! We trust the service and the mechanics , knowing we will be safe and well taken ca More

by KATHY.ALFORD33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Salera, Thomas Stewart, Jeffrey Backenstoss
Dec 20, 2018 -

Thompson Toyota responded

We look forward to seeing you again soon! Thank you for the kind words.

December 15, 2018

Inspection Great service and helpful associates. Everything was smooth and effortless. Clear communication and fast friendly associates at both pick up and dro More

by Kimrow11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Dec 21, 2018 -

Thompson Toyota responded

Thank you for the kind words, Kim!

December 15, 2018

Service Very helpful. Recommend having my car seen at Nissan because of the breaks. Very understanding of applying my credit to all services. Will be recommen More

by EMILYPOWELL94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 21, 2018 -

Thompson Toyota responded

Thank you for recommending us! Happy Holidays!

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