Thompson Toyota - Service Center

Improper time allotment My requested services were not properly considered when appointment was designated as to time needed. A return appointment was then required to be sc My requested services were not properly considered when appointment was designated as to time needed. A return appointment was then required to be scheduled so service could've completed. More

Collision repair I was received by a friendly receptionist. The same great attitude continued with the gentleman I spoke with. He acknowledged receiving paperwork from I was received by a friendly receptionist. The same great attitude continued with the gentleman I spoke with. He acknowledged receiving paperwork from my insurance company and promised to keep me up to date on the progress of my repair. More

Vibration noise Ben took the time to explain what they found and was able to rectify the problem within a day !! So far so good 😀😀 I would I highl Ben took the time to explain what they found and was able to rectify the problem within a day !! So far so good 😀😀 I would I highly recommend Thompson ?????????? More

Professional but with a nice and decent touch The maintenance department has always done an outstanding job for me. I have been coming there for many years and always used Dallas and his team. The The maintenance department has always done an outstanding job for me. I have been coming there for many years and always used Dallas and his team. Their work is always on time, professional, and last. I feel like they have my best interest in mind while they are running a well run operation. More

Good experience Ease in scheduling, clear description of services rendered, a clean vehicle when picked up, it was ready when asked to be, friendly valet brought car Ease in scheduling, clear description of services rendered, a clean vehicle when picked up, it was ready when asked to be, friendly valet brought car to me More

Great service, effeciency, and polite staff. Service was prompt and friendly. Staff went beyond what was expected or required. I was greeted by the valet within seconds of my arrival. There was a Service was prompt and friendly. Staff went beyond what was expected or required. I was greeted by the valet within seconds of my arrival. There was ample space and choice of waiting areas. The service was completed within a shorter period of time than expected, under an hour. I was able to check out quickly. Valet just as friendly when I left as when I arrived. Only disappointment was that it was too cold out for the car wash to operate. More

My only Auto Service and Sales is The Best. PERIOD. I’ve worked with Thompson since 1989. It is THE BEST Service, SALES TEAM down to the professionals who answer the phones and process my payments. PART I’ve worked with Thompson since 1989. It is THE BEST Service, SALES TEAM down to the professionals who answer the phones and process my payments. PARTS Dept has been incredible. Can you run the State of PA with your skills? We need your level of professionalism In Government. The men and women who meet me at the service parking zone are fantastic. Thompson is how I would like my companies to run. TOP SHELF ALWAYS. More

Excellent service We never have a problem with the service department. They listen to what you need checked out and you always know the problem will be taken care of to We never have a problem with the service department. They listen to what you need checked out and you always know the problem will be taken care of to the best of their ability. More

Lied to me about servicing vehicle I will never go back after my last visit. Went in for my scheduled vehicle maintenance as purchased with my new vehicle. Lied to me about my inspectio I will never go back after my last visit. Went in for my scheduled vehicle maintenance as purchased with my new vehicle. Lied to me about my inspection & I caught them red handed! More

The service team provided us with the info we needed It turns out the problem we were having was due to our misunderstanding of the vehicle. The service team gave us the attention we expected and were ve It turns out the problem we were having was due to our misunderstanding of the vehicle. The service team gave us the attention we expected and were very understanding of our lack of knowledge. Congrats to the team. More