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Thompson Toyota - Service Center

Doylestown, PA

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299 Reviews

299 Reviews of Thompson Toyota - Service Center

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December 09, 2018

Inspection and oil change Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recomm More

by mryan027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the 5-star review! We appreciate the recommendation.

December 09, 2018

Always give comprehensive review You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and optio More

by BBOP47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the review! We are pleased to learn about your experience.

December 09, 2018

Beware the upsell Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, i More

by DMBEENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Walter McGinty, Tim Earles, Ron Copelin, Julian Mitchell, Paul Caltabiano, Nicholas D’Argenio, Dmytro Malychok, Domenick Criscolo, Jeffrey Backenstoss, Mike Fink
Jan 10, 2019 -

Thompson Toyota responded

The fuel injector cleaning is a Toyota recommended service, with a Toyota provided chemical. You are correct in stating this is not in the owners manual. You should have also noticed that aside form antifreeze at 100,000mi several other routine services do not appear at any set interval in the maintenance book as well (Transmission, Power Steering, Brake fluids, throttle cleaning etc.). These services are recommended by our technicians after performing a multi-point inspection. We recommend cleaning the fuel injectors ever 30,000mi to avoid premature failure. We are simply doing our due diligence by providing you with all the details on your vehicle. If you would like to discuss this further please contact Assistant Service Manager, Jaison Preite at 215-345-9460 ext 2123.

December 08, 2018

Wonderful service Service was quick and easy. Professional and friendly. Mechanic was knowledgeable and honest and helpful. I highly recommend this service company. I'v More

by Kt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew curnell
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this review and for the recommendation!

December 08, 2018

Maintenance When I made the appointment for routine maintenance my time schedule was accommodated. My car was bright and shiny and ready on time. I appreciated More

by Louly2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany
Dec 19, 2018 -

Thompson Toyota responded

We appreciate you trusting us with the service of your vehicle!

December 08, 2018

Best service center ever! The service at Thompson can't be beat they were outstanding, calling for updates and working with my insurance. i highly recommend them from sales to More

by BENNERDIANE08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
i am bad with names. im sorry the guy at the collision center was Dave
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this wonderful review! We will share with Collision and our team here.

December 08, 2018

Superb customer service from the moment you arrive and hand your keys to the valet to check out-everyone is attentive, courteous, and efficient. I wouldn’t go anywhere else More

by COBLEMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this review! We appreciate your business.

December 08, 2018

Toyota Tacoma service I was completely satisfied with the service department and Staff what an excellent experience I would definitely go back again top notch Best re More

by Mark1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon , Rachel Salera
Dec 19, 2018 -

Thompson Toyota responded

Thank you for this review, Mark! We look forward to seeing you again soon.

December 08, 2018

New Prius Service Excellent service team. Only downside was appointment took longer than expected. I anticipated a 20 minute appointment at maximum, but the appointme More

by New Prius Believer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Backenstoss
Dec 20, 2018 -

Thompson Toyota responded

Thank you for the feedback! We will share this with our staff.

December 08, 2018

Excellent The staff was informative, helpful and courteous. The service was completed in a timely manner- exactly as predicted before the job was started. It w More

by GERRI.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 20, 2018 -

Thompson Toyota responded

Thank you for this lovely review! We will share with Jim and the rest of the team.

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