299 Reviews of Thompson Toyota - Service Center
Inspection and oil change Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recomm Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recommend to others needing service for a Toyota. More
Always give comprehensive review You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and optio You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and options if available.. More
Beware the upsell Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, i Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, it’s been 4 years so we purchased a new battery. We were then told we were overdue for a “Fuel Injection Service” for $129. Nowhere in either the service manual or Toyota (USA) web site is there a recommendation for such a service. Nice enough staff and facility, but enough with the unnecessary service upselling. More
Wonderful service Service was quick and easy. Professional and friendly. Mechanic was knowledgeable and honest and helpful. I highly recommend this service company. I'v Service was quick and easy. Professional and friendly. Mechanic was knowledgeable and honest and helpful. I highly recommend this service company. I've used them many times More
Maintenance When I made the appointment for routine maintenance my time schedule was accommodated. My car was bright and shiny and ready on time. I appreciated When I made the appointment for routine maintenance my time schedule was accommodated. My car was bright and shiny and ready on time. I appreciated that. More
Best service center ever! The service at Thompson can't be beat they were outstanding, calling for updates and working with my insurance. i highly recommend them from sales to The service at Thompson can't be beat they were outstanding, calling for updates and working with my insurance. i highly recommend them from sales to service and their collision center. the best all around. More
Superb customer service from the moment you arrive and hand your keys to the valet to check out-everyone is attentive, courteous, and efficient. I wouldn’t go anywhere else from the moment you arrive and hand your keys to the valet to check out-everyone is attentive, courteous, and efficient. I wouldn’t go anywhere else! More
Toyota Tacoma service I was completely satisfied with the service department and Staff what an excellent experience I would definitely go back again top notch Best re I was completely satisfied with the service department and Staff what an excellent experience I would definitely go back again top notch Best regards Mark Anthony Nicolini More
New Prius Service Excellent service team. Only downside was appointment took longer than expected. I anticipated a 20 minute appointment at maximum, but the appointme Excellent service team. Only downside was appointment took longer than expected. I anticipated a 20 minute appointment at maximum, but the appointment took over 1 hour. More
Excellent The staff was informative, helpful and courteous. The service was completed in a timely manner- exactly as predicted before the job was started. It w The staff was informative, helpful and courteous. The service was completed in a timely manner- exactly as predicted before the job was started. It was an excellent experience. Thank you! More