Thompson Toyota - Service Center

It was a smooth and pleasant visit. Every person who helped me was acting very professionally. At the reception desk (Heather Snyder?) I I received a couple of very sound recommendations Every person who helped me was acting very professionally. At the reception desk (Heather Snyder?) I I received a couple of very sound recommendations related to the purchase of new tires. More

Sequoyah and Tesla yearly inspections Overall service was great We really appreciate a loaner car makes it very easy. The folks at the valet service were very helpful and friendly. Overall service was great We really appreciate a loaner car makes it very easy. The folks at the valet service were very helpful and friendly. The telephone call updates were great but did not catch the name of the gentleman who called. More

Oil change and detail I dropped my car off for routine maintenace and then addef a badly needed cleaning inside and out. They did a great job with both. They also threw in I dropped my car off for routine maintenace and then addef a badly needed cleaning inside and out. They did a great job with both. They also threw in a free two day loaner. More

Great service Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make Quick, good communication. Will continue to bring our four cars here for service. Appreciate the comfortable waiting area and how easily it is to make appts. More

Excellent all around! Excellent customer service! The experience was timely by all accounts and the vehicle was serviced without any surprises. Upon completion, our minivan Excellent customer service! The experience was timely by all accounts and the vehicle was serviced without any surprises. Upon completion, our minivan was returned washed. I did not purchase our vehicle at Thompson, but I would certainly use them for all our service needs! More

Great service Thompson always takes good care of my cars. The sales and service teams are top notch and they accommodate my busy personal and work schedule to make Thompson always takes good care of my cars. The sales and service teams are top notch and they accommodate my busy personal and work schedule to make sure things get done in a timely manner. Kudos. More

Great service! Brought my car in for inspection. I needed brakes. New brakes we’re put on. Mechanic And Jim on the gold team at Doylestown dealership found a leak in Brought my car in for inspection. I needed brakes. New brakes we’re put on. Mechanic And Jim on the gold team at Doylestown dealership found a leak in brake line which is a serious problem. Long repair! Got me a car so I could go home. Car was done next day. Washed vacuumed and ready to go when I got there. I have been dealing with Thompson since 2006 when I bought a Sequoia. Car still on the road and in good shape thanks to observant team leaders and good mechanics. Thanks Toyota More

Very easy to work with the service writer. It was done in Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come a Easy to work with service writer Car was finished in a timely fashion Make me happy with the service It is easy to drop the car off when I come and easy to get the car when I leave. More

Satisfied with van but not service. Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for Failed inspection for cracked tail light. It has been like that for years. I felt the reason for failure was a little extreme. Returned next day for repair, after waiting 1 hour I was informed part did not arrive. Due to other commitments, I needed to leave and return later for van. More

Too many ratings questions You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now You ask too many times how your service was. Calls emails text. It’s annoying. We love your company. Stop asking us. We used to deal with Jason. Now we go to any desk. You should have some sort of standard of who you should go to when you walk in. Everyone just stands there sheepishly till someone acknowledges their presence. There’s no room at the door for a line . More