299 Reviews of Thompson Toyota - Service Center
Convenient and trustworthy. I would never go to any other dealership, and I always recommend this one to anyone. I hope that it never changes, except to improve of course. Thank I would never go to any other dealership, and I always recommend this one to anyone. I hope that it never changes, except to improve of course. Thank you for lending to my peace of mind in this crazy world. The experience is very convenient and comfortable. I never thought that I was being taken for a ride, no pun intended. More
Excellent service Very professional! The whole process was painless even though the news received was not exactly good news They were very professional about telling us Very professional! The whole process was painless even though the news received was not exactly good news They were very professional about telling us. They broke the news and made it painless and offered very helpful advice on what to do More
Had a scheduled service A lot was suggested and not sure everything was necessary. I bought a Toyota so I wouldn’t have to spend a lot of money on maintenance. Car was not cl A lot was suggested and not sure everything was necessary. I bought a Toyota so I wouldn’t have to spend a lot of money on maintenance. Car was not cleaned very well. Just being honest More
Wonderful Everything was and everyone was good. You had my car for two days. Gave me a rental car which was waiting for me . No problems. Everyone couldnt ha Everything was and everyone was good. You had my car for two days. Gave me a rental car which was waiting for me . No problems. Everyone couldnt have been nicer. It was all great glad to see my car again.. but.....it wasn't washed and vacuumed as you usually do to your cars when ever they are serviced . So I was disappointed in that. The attendants said she would take it back to get it done. I was late getting back to work and couldn't stay. More
Well satisfied with staff and timely service Well satisfied with staff and timeliness of service. All staff were courteous and efficient. Ben Ciesielski was outstanding, very helpful and pleasan Well satisfied with staff and timeliness of service. All staff were courteous and efficient. Ben Ciesielski was outstanding, very helpful and pleasant. Thanks for making this an easy process. Regards, Peter and Christine Syre. More
Five cars with Thompson ! Very happy with Craig in Toyota service handles all problems and issues with a smile very prompt and courteous !! Very happy !! ! Very happy with Craig in Toyota service handles all problems and issues with a smile very prompt and courteous !! Very happy !! More
User Friendly Thompson Toyota My service guide Jim Shannon is impressive. He is polite and friendly. He answered all my questions and helped me to pick out the right options for my My service guide Jim Shannon is impressive. He is polite and friendly. He answered all my questions and helped me to pick out the right options for my repai. I definitely recommend this dealership and Jim Shannon. More
Repair Work Jim MCGuigan was exceptionally in addressing the myriad of repair issues - Jim was able to locate an alternative less expensive part - Jim also addres Jim MCGuigan was exceptionally in addressing the myriad of repair issues - Jim was able to locate an alternative less expensive part - Jim also addressed additional recommended repairs to be addressed within next 6 mos More
Great service. Thorough and excellent vehicle service. Jim Shannon was most helpful in explaining needed the necessary and optional maintenance for my vehicle. Hig Thorough and excellent vehicle service. Jim Shannon was most helpful in explaining needed the necessary and optional maintenance for my vehicle. Highly recommend this service department. More
Very poor I was told to show a coupon for an inspection,when I showed the coupon I was told they only take Toyota dealership coupons. The inspection was free bu I was told to show a coupon for an inspection,when I showed the coupon I was told they only take Toyota dealership coupons. The inspection was free but emissions inspection was $60.. The local garage did both inspections for $29.95. What a rip off. I will not be returning to this dealership.I did not get the names of the people I dealt with. More