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Thompson Toyota - Service Center

Doylestown, PA

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299 Reviews

299 Reviews of Thompson Toyota - Service Center

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November 27, 2018

Great service the Overall experience was very good. Each and every person involved in the service process was very helpful. They take good care of the customers More

by ANAND61116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McGuigan
Nov 28, 2018 -

Thompson Toyota responded

Thank you for taking the time to leave us this review! We look forward to seeing you again.

November 27, 2018

10,000 mile checkup Usually very efficient. His visit was unacceptable.i was told the service would take 2 hours and it took 10 hours. How is this possible? More

by SSEIFERTH213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B3 blue team
Dec 04, 2018 -

Thompson Toyota responded

The 10,000-mile service is a relatively quick visit. If you set up a drop off appointment we expect to have the vehicle the entire workday. We apologize if this was not communicated properly. Please let us know when you need your vehicle completed by when setting up an appointment so that we can better accommodate you.

November 27, 2018

Good service and reasonable price:) The time waiting car is excellent break for me in the place. People are very polite and nice. Waiting room is so compy:) I don’t feel to go anywhere f More

by NASEUNGJIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Richman
Nov 28, 2018 -

Thompson Toyota responded

Thank you for your continued business!

November 26, 2018

Drivability This was the second time I brought my truck in because it bucks at times like it is too high a gear. I always mention that it happens with two people More

by JULSTANIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember the nanes
Dec 04, 2018 -

Thompson Toyota responded

Mr. Staniec was contacted immediately after service. He was invited to come in for a road test with a master technician. He did not respond to our invitation.

November 26, 2018

Best service ever! Efficient and honest service. Who know bringing your car for service could be so hassle free! Everyone is countable and customer focused. From the mom More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All are great!
Nov 28, 2018 -

Thompson Toyota responded

Thank you for this lovely review! We appreciate your business and hope to see you again soon.

November 25, 2018

Customer Service Review Service was handled promptly, professionally, courteously, helpful and friendly. The service cost for replacing the air and cabin filter and flushing More

by WHM52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shannon - you should have this in your records
Nov 28, 2018 -

Thompson Toyota responded

Thank you for writing us this review.

November 25, 2018

Satisfied for now I have a certain expectation when I walk into Thompson Toyota, and that’s why I brought my vehicle from them. You facility is amazing and your after More

by SIBUVARGHESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 28, 2018 -

Thompson Toyota responded

Thank you for this review. We will work hard to continue to exceed your expectations.

November 24, 2018

This dealership is the best. I have found that the service is unparalleled. They are competent and friendly. I love going there. No other dealership matches their service (exce More

by AGOLD122248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Smith
Dec 03, 2018 -

Thompson Toyota responded

Thank you for your continued business! We hope to see you again soon.

November 24, 2018

A pleasure everytime.. Best car service experiences ever!!!( I've been driving for 50+ yrs..)..Pat & Craig are the BEST!Look forward to my 2019 new Rav purchase.. More

by Happy at Thompson Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat, Craig
Dec 03, 2018 -

Thompson Toyota responded

We look forward to seeing you for your 2019 RAV purchase! Happy Holidays!

November 24, 2018

Responsive. And Respectful A malfunction/rust issue in the middle of a trip. Thompson was the only dealership in the area who said they could get us in. Diagnosed the issue, got More

by VtSkier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
Dec 03, 2018 -

Thompson Toyota responded

We are sorry to hear about your trip interruption but are glad we could assist you! Safe Travels!

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