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Thompson Toyota - Service Center

Doylestown, PA

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299 Reviews

299 Reviews of Thompson Toyota - Service Center

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January 12, 2019

Considerate, helpful, professional Ben was so helpful. So considerate. And knew exactly how to handle the issue. He even took the initiative to make sure I had an extended warranty. More

by sagesue115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben ciesielski
Jan 21, 2019 -

Thompson Toyota responded

Thank you for trusting us with the service of your vehicle. We will share your kind words with Ben.

January 12, 2019

Secret Squeak New car developed an annoying squeak. I thought it was the suspension. Shop found it was faulty seat frame. Problem soon to be fixed! only well traine More

by JCONNAUGHTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 21, 2019 -

Thompson Toyota responded

We are glad we could troubleshoot this for you! Thank you for the review!

January 12, 2019

excellent As always, service was timely and staff competent and friendly. Service rep explained results clearly. Waited room is comfortable. Cookies were delici More

by GRAMMAGALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service reps
Jan 21, 2019 -

Thompson Toyota responded

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle. Stop in for cookies anytime!

January 12, 2019

Quick service, tire repair I was able to get the same day service and had my car up and running in less than 2 hours. Very happy with the service received. More

by ZABUBONIK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas D’Argenio
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your kind words with us! We will share this review with our Service Team.

January 11, 2019

Customer service beyond the call of duty. The best customer service! Jaison and Heather who work there went beyond the call of duty. Friendly, considerate and very helpful. 10 stars and h More

by Artie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather and Jaison
Jan 21, 2019 -

Thompson Toyota responded

10 stars! Wow! Thank you for this rave review. We look forward to seeing you again.

January 11, 2019

Fair Service My car was inspected satisfactorily but I was disappointed with the car wash and interior vacuum. There were water spots on the windows and no sign of More

by MMCISIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Copelin
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your feedback with us. Please bring your car back at any time and we would be happy to wash and vacuum it again for you.

January 11, 2019

Awesome, as always I have been coming to this dealership for nearly 12 years now, and the service is absolutely impeccable: very professional, with good explanations of More

by BMWACHE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Sowden, Ben Ciesleski, Jim Shannon, Jaison Preite
Jan 21, 2019 -

Thompson Toyota responded

12 years! Wow! Thank you for your continued business we appreciate your kind words.

January 10, 2019

Service Great business. MR Thompson knows how to run a dealership. Obvious he cares about customers, their satisfaction and training of employees to serve c More

by NIGHT014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your kind words with us and for your continued business. We will share this review with our Service Team.

January 10, 2019

Outstanding collision department experience! Rick and his collision department team did an incredible job with my car. His attention to detail, follow up, and quality of work was outstanding More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pagano
Jan 21, 2019 -

Thompson Toyota responded

Thank you for sharing your experience at our Collision Center with us! We appreciate the feedback.

January 10, 2019

Quick and Easy I brought my new Highlander in for my 1000 mile service. I arrived a half hour early. The service team had me out in less than an hour (and that inc More

by TARA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Caltabiano
Jan 21, 2019 -

Thompson Toyota responded

Tara- Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.