Thompson Toyota - Service Center

Service The wait in ng area was very large and clean. There were fresh baked cookies(still warm) and coffer/tea. It was a very soothing area and I was pleas The wait in ng area was very large and clean. There were fresh baked cookies(still warm) and coffer/tea. It was a very soothing area and I was pleased. More

I am a 20 year customer Your team is among the very best. In service and sales. I have just had my twelve year old rav4 serviced .you have serviced all three 3 of my vehicles Your team is among the very best. In service and sales. I have just had my twelve year old rav4 serviced .you have serviced all three 3 of my vehicles now 4 are new High lander2019.just sold my 19 year old Tundra.has only been service by by your service department special thanks to Jason,Ben,and Criag and all of the other service personal. Customer Kenneth David More

Service was outstanding. Everyone clearly communicated the process. The staff was professional when they took my car. They returned the car looking like new. I felt confident Everyone clearly communicated the process. The staff was professional when they took my car. They returned the car looking like new. I felt confident they would do a great job. More

Repair of steering shadt Repair done satisfactorily and quicker than estimated. Car washed and vacuumed too. I was able to schedule service promptly and repairs were finished Repair done satisfactorily and quicker than estimated. Car washed and vacuumed too. I was able to schedule service promptly and repairs were finished an hour earlierfthan estimated More

awesome and complete I have never been disappointed in 20 years. I am told everything up front. my Thompson vehicle has 215K miles on it and it's good for another 215K. I have never been disappointed in 20 years. I am told everything up front. my Thompson vehicle has 215K miles on it and it's good for another 215K. More

Forthright and quality conscious. Good explanations of what is needed and why, and possible alternatives. No hard sell. Reasonably priced. Quality work and stand behind it. Amenities a Good explanations of what is needed and why, and possible alternatives. No hard sell. Reasonably priced. Quality work and stand behind it. Amenities are also nice. More

Always great! Toyota Service is excellent. Efficient and very friendly. A well run operation that takes there time with every customer. Would highly recommend to ot Toyota Service is excellent. Efficient and very friendly. A well run operation that takes there time with every customer. Would highly recommend to others. Fresh baked cookies an added touch! More

Well organized speedy very competent clean pleasant well organized efficient and actually a pleasure to go to Thompson Toyota service department. This was a new car visit. According to my husband he lo well organized efficient and actually a pleasure to go to Thompson Toyota service department. This was a new car visit. According to my husband he loves the cookies! More

Was ok I went to the dealership for state inspection and an oil change, almost immediately I get a call saying I need services switch on the Toyota website I went to the dealership for state inspection and an oil change, almost immediately I get a call saying I need services switch on the Toyota website or not recommended for another 30,000 miles on my car. That came from heather when I asked Heather specific information she would not give it to me. I also told her came close to telling her to sell the car and I will take it elsewhere have it reinspected by someone else. Finally I got through the Dallas who actually took the time to figure out what was going on More

Good Service, Lack Luster Car Wash While in for my 1000mi inspection I opted for the complimentary car wash and vacuum. Everything went well with the inspection and when I went to meet While in for my 1000mi inspection I opted for the complimentary car wash and vacuum. Everything went well with the inspection and when I went to meet the valet the truck was still soaking wet inside and out. I understand the service is complimentary and it only states “wash & vacuum”, but if I’d know it was going to be done so haphazardly I would have probably declined. It took me only 10 mins of my time to dry the truck myself on site. Not impressed. More