Thompson Toyota - Service Center

Excellent service When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as When I first called the dealership they were very helpful in guesstimating what my problem was. They let me know that my vehicle could be looked at as soon as I could bring it in. The drop-off and pick-up process where excellent. The information from the mechanic was very helpful for future plans of service. More

Just okay I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be n I went in to Thompson because my inflate warning light was on and I also asked that they check the scratches on the driver side to see what would be needed to fix them. I waited about an hour and they check the tires and that it’s a mayor which was fine but nothing was done about the scratches. I didn’t want to wait anymore so I left. More

Swap rear camera They handled insurance claim, made in pair, and washed my car. Really worth buying that extended warranty when purchasing the car. No cost and clean c They handled insurance claim, made in pair, and washed my car. Really worth buying that extended warranty when purchasing the car. No cost and clean car = winning More

5000 Mile service. The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. T The service at Thompson Toyota is always pleasant. I am always informed about the service before it is started and after the service is completed. Thank you. More

Service Great service great organization Very easy to get into service without an appointment washed my car valet was friendly and mike was great help with us Great service great organization Very easy to get into service without an appointment washed my car valet was friendly and mike was great help with used cars More

Replacement inspection sticker My only complaint was that I was told it would be quick and take 30 minutes..... and it turned out to be 1.5 hr wait. My only complaint was that I was told it would be quick and take 30 minutes..... and it turned out to be 1.5 hr wait. More

Remove Leaf Bag from under 2018 Highlander Ran over a leaf bag which was trapped in the undercarriage. Service center placed 2028 Highlander on rack and removed leaf bag Thanks you. Very Ha Ran over a leaf bag which was trapped in the undercarriage. Service center placed 2028 Highlander on rack and removed leaf bag Thanks you. Very Happy More

Great customer service I love the valet service! They always have excellent and friendly customer service, Reasonable prices and very accommodating to my schedule. They eve I love the valet service! They always have excellent and friendly customer service, Reasonable prices and very accommodating to my schedule. They even washed my car. More

Brakes/headlight checkup Craig was very helpful. He even advised me which headlight bulbs to buy inorder to improve visibility, and kept me informed on the progress of my serv Craig was very helpful. He even advised me which headlight bulbs to buy inorder to improve visibility, and kept me informed on the progress of my service. More

Tire Rotation While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They fixed the problem, which should decrease wear on that tire. More