Thornton Road Hyundai

Went in looking to buy a Tucson, and the sales person was very good at answering my questions. Very professional. Convinced me to buy a 2022 Tucson SEL then the whole department it seem worked very hard to g very good at answering my questions. Very professional. Convinced me to buy a 2022 Tucson SEL then the whole department it seem worked very hard to get me the car at the price I wanted. I put them through the paces and they worked with me the whole time. Then later after the sale was made, I decided to upgrade to a Limited. They took the whole thing in stride and worked with me to again get me the payments I wanted. I have nothing but praise for the work, professionalism of the salesman and manager who made it all happen. Good job! If you go there, ask for Justin Swint. He'll take care of you! More

Horrible dealership do not BUY Vehicle I was sold a lemon my car cuts off and screen goes black It’s not even 2 months old. they told its nothing they could do lemon my car cuts off and screen goes black It’s not even 2 months old. they told its nothing they could do More

DO NOT WASTE YOUR TIME WITH THIS DEALERSHIP.. I visit the Thornton road hyundai in Atlanta, GA on several Occasions and this is by far the WORST decision I ever made. From the moment I left my car I have bee Thornton road hyundai in Atlanta, GA on several Occasions and this is by far the WORST decision I ever made. From the moment I left my car I have been having horrible customer service I have been yelled at, belittle, just talked to like I was beneath them. I have never experience service so bad before in my life. From the service department then why did I turn around and try to purchase a car from them omg I have spent more hours on the phone with disgusting rude nasty people who doesn’t take accountability for any of their mistakes. After I have tried and tried to give them second chances because I know we are all human but no not with Thornton road Hyundai they don’t care. I even reached out to the general manager in hopes to have someone to take responsible for the thing that was done to me but in return I got yell at some more then the manager whole argument was trying to prove me wrong as the customer. Then I was hung up on because he just don’t know how to be a manager to lead and help his customers. I have met two people who has tried to help and undo the bad experience but felled short because it was simply not their department. But they were the service manager Ms.William and my sales guy Mandela Williams. DO NOT VISIT THIS PLACE, MY CREDIT SCORE WAS DROPPED OVER 100 POINT BECAUSE THE BALL WAS DROPPED ON THEIR END, THEY RISK ME AND MY FAMILY SAFELY BY LYING ABOUT CHECKING THINGS THAT THEY KNOW THEY DIDNT. THEY ARE RUDE NASTY INDIVIDUALS. THEY DONT CARE ABOUT THE CUSTOMER ONLY ABOUT TAKING YOUR MONEY AND THEN LYING TO YOU AND MAKING YOU OUT TO BE THE BAD GUY. More

I will not every recommend this place to anyone. The service her sucks, they have my car going on 4 weeks and they still can't give me a direct answer. They told me 2 weeks ago that they had to get in t service her sucks, they have my car going on 4 weeks and they still can't give me a direct answer. They told me 2 weeks ago that they had to get in touch with some hyundai specialist, now today they're telling me the same exact thing as if they didn't tell me this a couple of weeks ago. Tricia Roger's is my service provider im guessing she's to busy to even give you a simple update on your vehicle. I bought 2 vehicles from this place and I took my sister there to purchase a vehicle. I will never again buy a vehicle from there matter of fact my wife wanted a Genesis, we will definitely want be getting it from there. So people don't risk it take your business somewhere else. i promise you until I'm satisfied i will make sure to spread the word about this dealership More

HORRIBLE CUSTOMER SERVICE/OVERCHARGING What horrible customer service and defensive condescending service manager at this location. I will certainly be taking my care for future services to What horrible customer service and defensive condescending service manager at this location. I will certainly be taking my care for future services to another dealership along with any future purchases. I intend to be very vocal to friends and family who ask my opinion about this location. More

Didn’t Fix car correctly messed up my AC didn’t want to fix it disrespectful very rude I will never go back to get car fix don’t go let them work on your car they are very unprofessional................ fix it disrespectful very rude I will never go back to get car fix don’t go let them work on your car they are very unprofessional................ More

purchased 2020 g70 everything was great for one thing; purchased extended car care maintenance plan but they did not specifically mentioned that the plan is valid only t everything was great for one thing; purchased extended car care maintenance plan but they did not specifically mentioned that the plan is valid only thru Thornton service center which is 45 miles from my city. More

Great experience! I got a good deal from some good people. They weren’t as pushy as some dealerships which I found refreshing. But I did my homework and it paid off w I got a good deal from some good people. They weren’t as pushy as some dealerships which I found refreshing. But I did my homework and it paid off with a good deal. Thanks Paul for taking care of me! More

Buying my new car Great experience The sales and finance dept. did an excellent job but most of all our sales rept. Was excellent. Paul Gilyard could not do enough for Great experience The sales and finance dept. did an excellent job but most of all our sales rept. Was excellent. Paul Gilyard could not do enough for us . He has a great personality and knew everything about my new Palisade 2020 I felt like I was part of his family . Hyundai should be proud to have such a great sales man Josh More