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Thoroughbred Ford of Platte City, Inc. - Service Center

Platte City , MO

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24 Reviews

24 Reviews of Thoroughbred Ford of Platte City, Inc. - Service Center

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March 05, 2021

Eric the service manager, Toby the parts manager, Mike the general manager always treat me with the upmost respect, I have nothing but good things to say about them. Aslo, the mechanics in the shop, esspe More

by hill.tim11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Moppin, Eric Turner, Mike Polsky, Chris, Johnnie Munn
September 28, 2020

Have gone here for many years on several vehicles. They have always treated me very well. I have owned 4 - 3/4 ton and 1 -1 ton, all that were purchased elsewhere. I always come here for my service work. More

by Dougwltr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
September 18, 2020

Service was very good and fast. Donna was very helpful in finding a part and getting us back on the road quickly. Would definitely recommend them and will be back. More

by Bob Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna
August 07, 2020

Always ready to help. Great customer service and honest folks. Will cut a deal when a deal is meant to be had. I really like this particular dealerships service dept. More

by scot_colver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
July 27, 2020

Service department always does a great job. Dean, with the service department has made it a point to get to know me and my vehicles. I've rarely had any issues and if I do, Dean is always there More

by wahkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
June 13, 2020

service For major service or tires I will go nowhere else, friendly and job was finished when promisrd. Thanks Eric and Dean, See Toby in the parts departm More

by kalu1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Dean, Toby in parts and Austin.
March 17, 2020

Really happy I can get reliable service Very happy with the service most of the time. This time I requested my cab filter to be replaced but it didn’t get done. I was also supposed to receiv More

by amcgowan03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
March 02, 2020

Satisfied customer Very professional service checked out everything installed new tires, new low pressure sensor, aligned tires all in a timely manner and at a reasonabl More

by sbrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean
February 01, 2020

Oil Change Suggested and showed me the filters that needed to be changed. They were very friendly and they were on time getting my car for service. More

by rdhickok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Ward
August 12, 2019

Used car service Prompt, courteous, and professional. No nonsense in and out service at a reasonable price. Carly kept me appraised of the progress and was a pleasur More

by Byron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carly - service dept front desk