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Thoroughbred Nissan

Tucson, AZ

4.7
402 Reviews

5163 E 22nd St

Tucson, AZ

85711

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402 Reviews of Thoroughbred Nissan

December 28, 2016

Did not give up on customer Devin soucy he is an excellent sales I walked in with no hopes in getting a car but after I talk to him and he gave me hopes again in g More

by leonor zorrilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Soucy
Dec 29, 2016 -

Thoroughbred Nissan responded

Thank you very much for the review! Devin is a splendid member of our team, and we're glad to hear that he made your experience a pleasant one. Thank you for being part of the Thoroughbred family!

December 22, 2016

Don't deal with Richard (aka) coach My family has bought cars from Thoroughbred for 30 years . We recently traded our Titan in for a bigger truck to pull a newly purchased camper the fin More

by Scammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard aka coach
Dec 27, 2016 -

Thoroughbred Nissan responded

Thank you for your feedback. I would like to to offer my sincere apology on behalf of the dealership, especially considering you have been a part of the Thoroughbred family for 30 years. We aim for stellar customer service every time - anything less is simply unacceptable. I see you have already spoken to our General Manager, but if you have any further concerns or suggestions, please don't hesitate to call Johnny Lohrman at (520) 618-6500.

Jan 13, 2017 -

Scammed responded

Johnny Lohrman returned my call and took my truck in right away, and replaced the A arms And bushings. To this date Mr. Lohrman has been extremely professional and has stepped up to address my issues with the vehicle purchased. As a result Of the A arm and bushings being bad the brand new tires on the front are no good,so I called MR. LOHRMAN and he took the truck right in And ordered new tires. As a result of Johnny's Leadership Thoroughbred Nissan is a stellar dealership. He addressed and made good on the sale of the vehicle And from past experience and speaking with acquaintance It's hard if not impossible to find a dealership that sells You a vehicle as is and is willing to address any issues Let alone fix it. I did buy the truck as is from RICHARD (AKA. coach) the salesman (as it was presented to me) And his false presentations on the sale are being fixed

December 20, 2016

I had an excellent experience Thoroughbred Nissan was not on my list for a car. I don't even live in the area but I happened to be driving by and wanted to see what they have to of More

by honda345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Soucy, Sara Altaay and Robert Soucy
Dec 27, 2016 -

Thoroughbred Nissan responded

Thank you very much for the review! We pride ourselves on excellent customer service, and we aim to treat every single person who walks through our door like family. Congratulations on your new vehicle, and welcome to the Thoroughbred family!

December 19, 2016

Calm,quick and very caring My husband passed away recently and it left me in a bit of a mess with a deal he made with another family member concerning the car. The bank put me t More

by Sammispals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Lipinski
Dec 27, 2016 -

Thoroughbred Nissan responded

Thank you very much for the review! Michelle is a stellar member of our team, and we're glad that she gave you a lasting positive impression. Congratulations on your new Sentra and thank you for being a part of the Thoroughbred family!

December 14, 2016

most outstanding i would like to give a special thanks to Roman Benitez for being very patient and helpful. overall im very happy i car a car from there and i would hi More

by julio sotomayor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman Benitez
Dec 15, 2016 -

Thoroughbred Nissan responded

Hello Julio, Thank you very much for your review! We're glad that Roman made your experience a greatly positive one -we always aim to make our customers as welcome and happy as possible. Enjoy your new car!

December 06, 2016

Frontier Desert Runner Great dealership. Paulette got me in the truck of my dreams. No nonsense no high pressure sales tactics. Thank you Thoroughbred Nissan for making my f More

by truman889@gmail.com
Recommend Dealer
Yes
Employees Worked With
Paulette Gaston
Dec 12, 2016 -

Thoroughbred Nissan responded

Thank you very much for the review, and congratulations on your new Frontier! We're all about making dreams come true when it comes to quality customer service and putting you in the vehicle you wish for. Welcome to the Thoroughbred family!

December 05, 2016

Awesome - have been using them for over 20 years I have been using Thoroughbred Nissan for over 20 years and if purchased over 15 vehicles from them. They have always taken great care of me in all ar More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert soucy, roman venitez, Oscar Campos
Dec 12, 2016 -

Thoroughbred Nissan responded

Hello Jon, Thank you very much for the review - we are happy to know you've been so well-taken care of for over 20 years! We hope you'll continue to be a part of the Thoroughbred Family, and we will do our best to make sure that you drive happy for years to come.

November 30, 2016

Overall Great Plain and simple: awesome sales people, finance personnel and sales managers. All where very helpful and great to speak to. This was my first new car More

by Skeets78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny
Dec 05, 2016 -

Thoroughbred Nissan responded

Thank you for the feedback. Congratulations on your new vehicle and we are glad we could assist you in your first new car purchase. Welcome to the Thoroughbred family.

November 27, 2016

Good experience overall A beautiful environment with friendly people. I would give it a 4.5. This was my first experience with this dealership, and I would definitely go ba More

by Go green
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Nov 29, 2016 -

Thoroughbred Nissan responded

First I would like to thank you for your the review and apologize for anything that you felt was not first class customer service. We strive to provide the best possible experience, and we truly appreciate hearing back from our customers about what we did well and also what we can improve on. I encourage you to contact our General Manager, Johnny Lohrman, at (520) 618-6500 with any questions or concerns.

November 26, 2016

I Love This Place I just finished buying my third car from Thoroughbred Nissan. They treated me fairly each time. Plus, they are just plain friendly. I never felt like More

by johnkuhnlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manuel was the salesman. Very nice man.
Nov 29, 2016 -

Thoroughbred Nissan responded

Thank you for the review John. Congratulations on your new vehicle and thank you for being part of the Thoroughbred family.

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