Thousand Oaks Toyota

I don't generally write reviews but I felt the need to because I had a great experience all around at this dealership. I met with Joe LaPelusa and he knew what he was talking about and helped me find t to because I had a great experience all around at this dealership. I met with Joe LaPelusa and he knew what he was talking about and helped me find the exact car I wanted. More

Giving this rating due to ease of purchase, no gimmicks, great experience with Joe and the entire staff. We will return to try out the service department next instead of the dealership we have been utilizi great experience with Joe and the entire staff. We will return to try out the service department next instead of the dealership we have been utilizing in MdR. More

Roy Devlin is a great salesperson. Was great to my wife, our children and myself. Mr. Devlin spent over an hour AFTER the sale demonstrating all the features of the Prius Plug IN which. I can't believe I our children and myself. Mr. Devlin spent over an hour AFTER the sale demonstrating all the features of the Prius Plug IN which. I can't believe I am getting 108 MPG driving around town. More

Mitch Bohn........service date: January 27, 2014 Mitch Mitch Bohn........service date: January 27, 2014 Mitch sat with me in my new Camry LE and instructed me in the operation of the steering mechanism, e Mitch Bohn........service date: January 27, 2014 Mitch sat with me in my new Camry LE and instructed me in the operation of the steering mechanism, exterior lights, air bag systems, audio and Blue Tooth system, the operation of the windscreen wiper system, the gear shifting system including downgrade shifting to fourth gear from sixth gear to avoid over use of the brakes, the cruise control operation, the location of the power outlets, 2 each (12 volt), the location of all of the storage compartments including the trunk and the rear seats moving forward to create more trunk room. Mitch's office procedure was concise rapid and courteous. In my opinion as a Flight Instructor, I'd say that Mitch has his "Lesson Plans" written out pretty well. Sincerely, Floyd Price More

This past week I went to shop around for a new car, specifically interested in the Toyota Corolla. I was very satisfied with the customer service I received. I was approached by a sales man name Joe specifically interested in the Toyota Corolla. I was very satisfied with the customer service I received. I was approached by a sales man name Joe Lapelusa just moments after I pulled onto the lot- He was extremely helpful and very understanding with my lack of credit. Although I didn't end up purchasing a car this week I would rate my overall experience 5 start and will recommend my friends and family to come back here. He made shopping for a car less stressful and I appreciate that. More

Visiting this toyota dealership was very easy and painless which is something you don't find at a lot of dealerships. I was greeted by joe lapelusa and he was very informative about all types of vehi painless which is something you don't find at a lot of dealerships. I was greeted by joe lapelusa and he was very informative about all types of vehicles in which I settled with a honda at a toyota dealership. Joe made my experience as quick as possible after I decided what I wanted by communicating with his upper bosses and getting the deal done. I appreciated the great service and would recommend going to this dealership and asking for joe because he's a straight up kind of person. More

What made our experience enjoyable was our sales person, Joe La Pelusa. He was easy going and made the shopping very comfortable. We wold recommend this dealership and ask for Joe. Joe La Pelusa. He was easy going and made the shopping very comfortable. We wold recommend this dealership and ask for Joe. More

We were looking for a used Toyota Corolla. Roy helped us narrow down our search and did his best to give us a deal we could "live with." We were not expecting to buy a car immediately, but ended up doing j narrow down our search and did his best to give us a deal we could "live with." We were not expecting to buy a car immediately, but ended up doing just that due to Roy's honesty and knowledge. This is the third used car we have bought from Thousand Oaks Toyota... we are repeat customers for a reason! Highly recommend!!! More

The costumer service was great. Ricky was very nice and helpful. He got us the best deal possible and we walked away very happy. I will definitley recommend to fan and friends helpful. He got us the best deal possible and we walked away very happy. I will definitley recommend to fan and friends More

Fred Khorrami is a sales person at this dealer location. I traded my Prius to get a new one. This guy works with you in a very pleasant way, at first. Once the sale is done, he turns 180, and you be surpris I traded my Prius to get a new one. This guy works with you in a very pleasant way, at first. Once the sale is done, he turns 180, and you be surprised if this is the same person you dealt with in the past. This guy literally cheated me. He never explained the dealer incentive of Toyota Loyalty Program that you are eligible to receive $500 if you buy or lease a vehicle. I blindly signed the contract, and later when I realized, dealer said I should have do my homework. I failed, and they took advantage of the situation. They sold me a busted car. The GPS reboots on its own, and the driver window has a problem. I called them and they asked me to bring the car to check it out. They also told me that if I buy a PC from bestbuy, and if there is a defect, I take it to bestbuy to fix. Enough of their lecture. I was not willing to take the car to dealer as I don't have time. This is a brand new car, and they should be sending someone to fix it or if necessary, tow the car and fix it. Still there is no fix. I am not going to this dealer twice. This is not the reason I got the car to take it back to dealer when the mileage is less than 200. Go figure! More