Thousand Oaks Toyota
Thousand Oaks, CA
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I was looking for a Prius. Looked at several other dealership first. Spent hours trying to get a good deal. I got a great deal at Thousand Oaks Toyota. They are friendly, professional, they gave me th dealership first. Spent hours trying to get a good deal. I got a great deal at Thousand Oaks Toyota. They are friendly, professional, they gave me the best price of all other dealers when I went in. They made my experience easy. All the other dealers made me waste several hours of my time. i have had some extra's added. They did a great job. They treat you with respect. They seem like they really care if you are happy even after you have purchased the car. My sister in law bought a car from this dealership also. Do yourself a favor and check them out. They have had bad reviews in the past, but they were great with me. Perhaps they have learned from there mistakes. I would recommend this dealership. More
I found Thousand Oaks to be very pleasant, courteous, and gave me a fair price on the Prius and on my 2004 Toyota Solara. I spent all day driving from one dealership to another - the best being Thousand Oak gave me a fair price on the Prius and on my 2004 Toyota Solara. I spent all day driving from one dealership to another - the best being Thousand Oaks Toyota. More
I called, they had the variety of choices I wanted to see, sales person was great and very informative, we found the car, they worked with our situation and we made the purchase. The people and staff I d see, sales person was great and very informative, we found the car, they worked with our situation and we made the purchase. The people and staff I dealt with, seemed to be genuinely appreciative of my business which really made it a pleasure to do business with them. After sale relations have been good too. More
We talked with two people about used cars. They had one on the lot ready for us to inspect, all was good they said. About seven telephone conversations in one afternoon about this vehicle. So we got up e on the lot ready for us to inspect, all was good they said. About seven telephone conversations in one afternoon about this vehicle. So we got up early drove the 40 plus miles down there. The salesman was not there, stuck in traffic!! But actually what was worse was the car was not there, had not been there for days, we find out the guy was working from a computer readout to describe the car, he had not even seen it. We were rather annoyed. The general Manager comes out to see what was the matter ("hey big guy what is the matter" that is a direct quote.) Then he proceeds to offer me a new car for just $,more like I can trust him and his crew. He never really apologized just tried to jump on the sales wagon. Pathetic! More
We're giving this rating because we think this is a fabulous Agency. We have been dealing with Thousand Oaks Toyota for 30 years. They are an extremely reputable automotive agency. Key words describi fabulous Agency. We have been dealing with Thousand Oaks Toyota for 30 years. They are an extremely reputable automotive agency. Key words describing this agency are: Honest, competent, attentive and accommaodating to customer needs, making sure the customer is happy and comfortable with the sale. They always make the sale easy and effortless. By the way, our experience with the service department has always been a positive one. We Love this Agency. More
I had a really positive experience working with Thousand Oaks Toyota. Mitch Bohn, the internet/fleet manager, was great and I bought a new 2011 Prius from him earlier today. Buying cars in the past has al Oaks Toyota. Mitch Bohn, the internet/fleet manager, was great and I bought a new 2011 Prius from him earlier today. Buying cars in the past has always been a hassle (this was the 6th car that I've had to purchase for various reasons over the last 15 years due to accidents and the like) and my purchasing experience today went really smoothly. I got an excellent deal and I wasn't pressured or persuaded into anything against my better judgement. I knew the car I wanted, I had some very competitive quotes already from other dealers (even some in the true car program), but this place was able to beat everyone else on price and selection. Best of all, the buying process was surprisingly pleasant given how frustrating it has sometimes been in the past with other places. I actually had my guard up a bit since I rarely trust car salespeople (and it seems that reviews online of all car places seem to share tons of horror stories), but Mitch turned out to a really great guy, professional and trustworthy. I got the car I wanted and the price I was looking for, quickly and efficiently and would definitely recommend them. More
Worst experience ever!!!! I bought a new tundra in July, less than 6 months later the truck pulls hard right. Had it in service 4 times they can't fix it. So instead of standing behind there product. They t less than 6 months later the truck pulls hard right. Had it in service 4 times they can't fix it. So instead of standing behind there product. They try to sell me a new truck! Service says there's nothing wrong with my truck so why would the dealer try to sell me a new one! Talked to the general manager took me 4 try's to get his business card. He said he didn't like the way I asked and didn't know why I would be upset about spending over $40,000 on a brand new truck and not have them stand behind it! So he blamed it on the bf goodrich tires that Toyota put on the truck at the factory. Talked to bf goodrich and they said there is nothing wrong with my tires and that they get people in all the time from Toyota of thousand oaks with the same story. My advice RUN! RUN! RUN!RUN! There are plenty of Toyota dealers near by so don't waste your time with this DISHONEST group! More
My experience at the dealership was pleasant and efficient. The Mr. Ashtiani was polite and helpful, spending time with my husband providing all pertinent information on the vehicle we were interes efficient. The Mr. Ashtiani was polite and helpful, spending time with my husband providing all pertinent information on the vehicle we were interested in. My husband recommended I should talk to Mr. Ashtinai getting the car. Everything was handled with clarity and entegrity. And I'm pleased with my car! More

