Thousand Oaks Toyota

2020 Camry I just leased a 2020 Camry 1/24/20 from Brian Lamb. He is the best sales person I’ve worked with when buying/leasing a car. My wife and I have lease I just leased a 2020 Camry 1/24/20 from Brian Lamb. He is the best sales person I’ve worked with when buying/leasing a car. My wife and I have leased 5 cars from Brian and each experience has been fantastic. He always goes over all of my options, never rushes me, and is personable through the whole process. Brian always takes his time explain all the features and makes sure I’m all connected before I leave. Brian is such a fantastic trust worthy person that we followed him to Thousand Oaks Toyota from DCH Toyota in Simi Valley which is only 1.5 miles from my home. Everyone at the dealership was friendly. They walked me to his office and everyone said hi to me. Will recommend Brian and TO Toyota to everyone. More

I purchased a 2020 Camry Hybrid on January 21, 2020 from Brian Lamb. He truly is the BEST salesperson my husband and I have dealt with in the car business. He was quick to respond via phone or text to any q Brian Lamb. He truly is the BEST salesperson my husband and I have dealt with in the car business. He was quick to respond via phone or text to any questions we had. Was thorough in explaining all the amazing features. The car was delivered on time. Everyone at Dealership was friendly and helpful. Nice ambience, comfortable and clean. Will recommend Brian and Toyota Thousand Oaks dealership to everyone. More

Service was quick Everyone was super friendly and accommodating . lol Jason was funny . Alessandra in the cashier area was a sweetheart and made the time pass by quickly. You guys have really turned accommodating . lol Jason was funny . Alessandra in the cashier area was a sweetheart and made the time pass by quickly. You guys have really turned this dealership around and will be a returning customer! Thanks :) More

Service Experience take all my Toyota vehicles to Thousand Oaks . I just serviced mine with Yoby , smooth , professional and the lounge is very welcoming . They even hav take all my Toyota vehicles to Thousand Oaks . I just serviced mine with Yoby , smooth , professional and the lounge is very welcoming . They even have fresh healthy fruit available for customers and to top it off their new and enhanced cashier dept is friendly and elegant . Deserves a 10 Star ! More

Service quality is great Thousand Oaks toyota is always fabulous for service helpful and honest . And always remembers who I am . Corey is the best at the service cashier and Thousand Oaks toyota is always fabulous for service helpful and honest . And always remembers who I am . Corey is the best at the service cashier and always sweet to me and extremely helpful . More

Friendly customer service. Jayson was awesome! Fast service in and out, shuttle service was great. Free donuts and coffee, complimentary car wash, I would recommend this dealers Jayson was awesome! Fast service in and out, shuttle service was great. Free donuts and coffee, complimentary car wash, I would recommend this dealership for service. More

Rude service, Dishonest people. STAY AWAY !!! Brought my year old Toyota that is under the Toyota warranty for small issues some light bulbs burned. They kept ignoring my issues and try to sell me Brought my year old Toyota that is under the Toyota warranty for small issues some light bulbs burned. They kept ignoring my issues and try to sell me full service that was done a month ago, Than claimed in order to fix my car issues they need to charge me even though I am still under Toyota warranty. Than talking to the person in charge Scott Lindsay at service it was worse. Again He claimed they got a busy day and it doesn't worth for them to spend time on warranty issues and he will charge for diagnostics. Other than that when they registered my miles they added 150mile extra. No idea how these people still in business. Just run from this dealer. BAD BAD BAD!!! More

Taking advantage of a 22-year old female I know very little about vehicles as my father generally helps me with my vehicle. However, he just moved to Arizona and I brought my vehicle in beca I know very little about vehicles as my father generally helps me with my vehicle. However, he just moved to Arizona and I brought my vehicle in because of a noise. It turns out, a large piece of my tire was ripped away and you quoted me $550.00 for one new tire and $200.00 for a front end alignment. When I chose not to proceed with these unreasonable charges, you charged me $120.00 to inspect the tire. I went to American tire and purchased two new tires and an alignment all the way around and left with a reasonable charge of $352.00. I will never again do business with your dealership and I will begin advising everyone I know, the treatment they should expect from your dealership. As I read all the other reviews, I can see your management doesn't care either. Karma will eventually catch up with you and when the chips are down for your dealership, please understand you did it to yourself. More

Unprofessional Rude and Discriminating Sales staff is very nice especially Daniel Garcia. The finance person/sales manager is unprofessional, rude and discriminating. I believe his name wa Sales staff is very nice especially Daniel Garcia. The finance person/sales manager is unprofessional, rude and discriminating. I believe his name was Paul Arizmendi. After making fun of us, hollering from negotiating table in a very aggressive and threatening manner he told me and my brother go do the VODOU if you want that deal. More

Worst and horrible experience on car rental I was approved by Toyota as a Mirai customer to lease Toyota car while hydrogen shortage issue is being looked into by Toyota. I went to Thousand Oaks I was approved by Toyota as a Mirai customer to lease Toyota car while hydrogen shortage issue is being looked into by Toyota. I went to Thousand Oaks Toyota and got a Camry. I had given my American Express Platinum card as part of the lease, When I returned there was a crack at the bottom, so I gave my insurance details and insurance paid the amount and the my deductible was due of $1000. I approached American Express as they cover this as part of the agreement. American Express asked for the proof from Toyota, which they never gave. I provided all the details but when I asked for the lease agreement with my credit card info, they said they don't store it, customer service representative was extremely rude. She said she will have her supervisor to call me back. The supervisor never called, I called more then three times now. While Toyota is sending it to their collection department asking for $1000 while they are not even supporting to provide the necessary documentation. Horrible place and no one should even be subjected to this type of experience. More