Three-Way Chevrolet Cadillac

Our dealer was very friendly and helped me through and through. Services were informational and paced according to my comfort level. through. Services were informational and paced according to my comfort level. More

My service adviser Dreanna is the best takes care of what my truck needs and welcomed me as an important customer...she makes what a dealership should be all about the customer and satisfaction one should ex my truck needs and welcomed me as an important customer...she makes what a dealership should be all about the customer and satisfaction one should experience. More

With an appointment, we waited 2 hours for oil change. Manager keeps texting me about how my service was. I am very busy. I need dealership quality service but this is the second time out of 2 visits that Manager keeps texting me about how my service was. I am very busy. I need dealership quality service but this is the second time out of 2 visits that the wait was too long! More

Excellent customer service and experience. I had a coupon from the competition and although it wasn't specific for a service or repair, they honored it toward my vehicles service. from the competition and although it wasn't specific for a service or repair, they honored it toward my vehicles service. More

Juanita was very detailed and informal with any updated information. Calm and friendly. She was very reassuring and suggestive. information. Calm and friendly. She was very reassuring and suggestive. More

We were completely satisfied. Juanita was very welcoming and helpful. She greeted us with a friendly smile and made sure all of our service needs were accurately written. She was thorough and efficient. T and helpful. She greeted us with a friendly smile and made sure all of our service needs were accurately written. She was thorough and efficient. Thank you Juanita! More

The service was exceptional! Jaunita was my service provider and she was very professional. I’d highly recommend this place for service. provider and she was very professional. I’d highly recommend this place for service. More

Very friendly helpful took great care of my family took care of the problem thank you care of the problem thank you More

My service advisor kept me updated. Was on top of any issues that came up. Had my truck ready when I got there. Thank you, great team. Tommy's Interior Lighting issues that came up. Had my truck ready when I got there. Thank you, great team. Tommy's Interior Lighting More

Overall, I had a good experience. Oscar was my service provider for a little over a month and during that time he was patient, understanding, and as helpful as possible. There were times I wish communicat provider for a little over a month and during that time he was patient, understanding, and as helpful as possible. There were times I wish communication was better from the rental department and wish the technician handled my vehicle better. I was also hoping that three-way would have advocated for my vehicle more for my warranty to approve my repairs. However, that’s neither here nor there now. It took over two weeks for the rental department to get back to me and Oscar had to contact them in order for me to get a response. The technician didn’t think to roll my windows up even though I was getting it towed to avoid storage fees and the engine was completely torn down. Thankfully my tow guy was able to connect my battery and roll them up to avoid my car getting broken into. Oscar made the tow process easy and was helpful enough to answer any questions about the repayment plan. More