Thruway Nissan

I cannot stress enough: stay far away from this dealership. This is the second time I’ve been burned here, and I won’t let it slide again. My first bad experience was in 2022, when I bought a 20 dealership. This is the second time I’ve been burned here, and I won’t let it slide again. My first bad experience was in 2022, when I bought a 2013 Altima (61k miles) for $15,000. Within just two weeks, a major part (axle/rods) failed while I was driving on the highway. I almost crashed. The repair estimate was $3,000, and Newburgh Nissan refused to cover a single penny because the car was “over 7 years old.” No accountability, no responsibility — just me stuck paying almost $20,000 on a car that turned out to be a lemon. Fast forward to a few weeks ago: I gave them another chance (huge mistake). I purchased a 2018 Murano with 60k miles, nearly $17,000 after putting $7,000 down. When I picked it up, I noticed the bumper was literally hanging off on both sides. I even had photos from my test drive showing it was like that before I bought it. My salesperson James initially ignored my messages, then finally admitted they’d “take care of it.” Seems like he only responds now after I have to take matters into my own hands after being so communicative with me at first, but clearly I was just another “sale” and I don’t matter just like I didn’t to the first salesperson that sold me the Altima. Anyway - When I brought the car in, I was told it would be a quick 1–2 hour fix — instead I waited 6–7 hours, had to rent a car to make it to work, and when I picked it up the next day they had only fixed ONE side of the bumper. The other side still hangs down because the clips are broken. The manager, Mike, looked at it with a tech, admitted this was “the best it’s gonna get,” and even suggested I could pay them to replace the bumper! Imagine spending $16,000+ and being told that. The level of disrespect, lack of accountability, and poor workmanship is unreal. This dealership takes your money and leaves you with unsafe, poorly maintained cars. They don’t care about long-term customers, only about making a sale. Between almost crashing on the highway in a car they sold me, to now owning another vehicle that looks like it’s falling apart weeks after purchase, I am DONE with Newburgh Thruway Nissan. I will be sharing photos, receipts, and experiences with others who’ve had the same issues here. If you value your money and your safety, do not buy from this dealership. More

very easy transaction, easy to work with, and easy to communicate with. he was very aware of my concerns and worked well with me communicate with. he was very aware of my concerns and worked well with me More

Always helpful kind will always go back there to buy my vehicles n recommend to others vehicles n recommend to others More

Everyone at Thruway was extremely helpful when I was there to lease a new Sentra for my wife. They couldn't have made the experience any more efficient! there to lease a new Sentra for my wife. They couldn't have made the experience any more efficient! More

The best salesperson. I always use the same guy every time I buy a car I always use the same guy every time I buy a car More

Literally walked in expecting to not get approved for anything. Kyle S. helped me get into a brand new 2025 Rogue. The process was easy, he communicated with us every step of the way. He was so great tha anything. Kyle S. helped me get into a brand new 2025 Rogue. The process was easy, he communicated with us every step of the way. He was so great that my mom ended up wanting the same car! Highly recommend Thruway if you're looking to do a trade in! More

Eric my sales person was very good, he did everything he said he would and was very helpful. said he would and was very helpful. More

The staff was friendly, professional, and got everything done in a timely manner.The waiting area was clean and comfortable. done in a timely manner.The waiting area was clean and comfortable. More

First time buying a car and he was straight to it. No hidden fees or unnecessary information. He definitely knows what he's doing No hidden fees or unnecessary information. He definitely knows what he's doing More

Great experience with Scott Orofino he listened to our needs was super efficient with everything. i literally told him what my goal was with the car and budget he went to his boss he showed us a car that needs was super efficient with everything. i literally told him what my goal was with the car and budget he went to his boss he showed us a car that fit the criteria let us test drive by the time we got back he had numbers and we liked the car. drove home with it in less then 2 hours. Ask for him when you go there or call More