Thruway Nissan

Thruway Nissan is an excellent dealership to lease or purchase a new vehicle. I just leased my 5th Rogue and all vehicles came from Thruway Nissan. I highly recommend Thruway Nissan. purchase a new vehicle. I just leased my 5th Rogue and all vehicles came from Thruway Nissan. I highly recommend Thruway Nissan. More

Untrustworthy, fraudulent and unethical Sales, Finance and Service teams. Was told to lie to the warranty company so they wouldn't have to fix the lemon of a used car they sold us! Only ended up getting a and Service teams. Was told to lie to the warranty company so they wouldn't have to fix the lemon of a used car they sold us! Only ended up getting a refund after we threatened legal action and shared the recording of their phone calls. Stay away! These are unconscionable people and the reason why car salesman have a sleezy reputation! More

STAY AWAY FROM THESE CROOKS! ! If you want to buy a used car from these guys, be aware that they don't check it before selling it to you. They'll sell it as they received it. The ! If you want to buy a used car from these guys, be aware that they don't check it before selling it to you. They'll sell it as they received it. The moment you leave the dealership you're on your own. You can come back an hour later with a problem and they'll blame it on you. Have your mechanic check it completely before you give any money, and I mean everything including the tires (Mine had a huge plug that started leaking after a few weeks and they said I was responsible) The biggest problem was a faulty clutch which the Kia dealer diagnosed to be replaced, and they did not want to hear it. I bought the car with 15,000 miles so I could not be wear and tear. I felt the clutch was not working properly as I did the test drive. I thought I would have my mechanic check it after I got it hoping that the 90 day warranty would cover any problems. WRONG!!! I never had any problems with any car dealer in the 50 + years I drive, new and used cars. VERY DISHONEST COMPANY. BEWARE!!! More

Been waiting on a refund for a “service product” that I never wanted for 2 and a half months. This dealer will con you into buying a bunch of stuff that you don’t even know about. never wanted for 2 and a half months. This dealer will con you into buying a bunch of stuff that you don’t even know about. More

NEVER AGAIN ! !! Thieves..Liars..Schemers..Scam artists..WORST DEALERSHIP experience from their Sales dept.thru finance right on down to the Service dept.The Servic !! Thieves..Liars..Schemers..Scam artists..WORST DEALERSHIP experience from their Sales dept.thru finance right on down to the Service dept.The Service Manager is a real piece of work as well More

Bought a 2024 Altima from this dealership today. The salesman Rey Roosevelt was Outstanding! Really knew his facts about the car and the car buying process. Took his time, answered all my questions. The salesman Rey Roosevelt was Outstanding! Really knew his facts about the car and the car buying process. Took his time, answered all my questions. Best of all he got me my price for my trade in! Just a wonderful man. THIS DEALERSHIP IS LUCKY TO HAVE HIM!!! If you need a Nissan Anything - See Rey at Thruway Nissan. He's smart, kind, not pushy and wildly informed! ONLY SEE REY!!!! More

We call this dealership Thug Nissan. They wanted to charge my wife an extra $1000.00 on the day she was to pick her new car up. Said the sales person sold it too cheap. Run as fast as yo They wanted to charge my wife an extra $1000.00 on the day she was to pick her new car up. Said the sales person sold it too cheap. Run as fast as you can to Kingston Nissan and see how a real dealership treats their customers. No worries....... they'll put themselves right out of business on their own ! More

Having purchased vehicles and recommending friends and family to thruway Nissan since 2014, it is disheartening how poorly I was treated during my last visit to thruway Nissan. I received a letter from family to thruway Nissan since 2014, it is disheartening how poorly I was treated during my last visit to thruway Nissan. I received a letter from the dealership stating they wanted to buy my pre-owned Nissan and they would pay a specific amount, as well as offer 0 percent financing and 1k off msrp. I understand sales promotions, however they presented this as a deal to preferred repeat customers. After offering a third of what they originally stated for my trade in, the sales rep brought over the sales manager who treated me like an uneducated fool. Stating that I went about things wrong by not having the vehicle detailed before bringing it in for trade. As if I would have received the price they stated if I cleaned the vehicle better before bringing it in. I found their hard line sales tactics and hustling to be truly disgusting. This is not the dealership I have had positive experiences with in the past!! They truly treat loyal customers as if they are naive idiots. My interaction ended with the sales manager walking away, the sales rep giving me my keys back, and me walking out in utter disbelief of how I was treated. My call to the general manager went unreturned. More

Finance Manager, Mike Starace is a con man. He added $604 for a Deposit Program that i cancelled 30 minutes after driving off the lot upon reviewvof my papers. This was on Janurary 7, 2023. The He added $604 for a Deposit Program that i cancelled 30 minutes after driving off the lot upon reviewvof my papers. This was on Janurary 7, 2023. The car was paid off within 72 hours after issuance and the NYS title is about to be released. Additionally, i have filed a complaint with NYS DMV. As of to date, i have been unable to receive an update on mt refund. The GM thinks that he is to important to return my call. The crook Mike Starace deserved to be in Orange Jump suit. He is not returning calls either. The Accounting office is always not available. This dealership should be closed down foe shady practice and spreading misinformation about penalty for paying off loan early More

Don’t be fool by their extremely low used car price, they will try every way to get you from other things. I got a quote for my trade-in from “nissan at home” for $13,800 on my car, which said guaranteed (KB will try every way to get you from other things. I got a quote for my trade-in from “nissan at home” for $13,800 on my car, which said guaranteed (KBB, Edmunds (carmax), Carfax, and another dealer give similar value). Of course, I did not expected the dealer to give me that much, but at least something close to that. They offered me more than $5,000 less. When I show them the quote they just completely ignore it (what’s the point of Nissan having this then). After negotiating for a more reasonable value for my trade, they never told me about other fees until they asked me to sign over my title and everything. Then in the finance document the car price is almost $1,000 more than what they list on the web that we agree on. When I asked, he just said it’s a prep fee of $995. I asked if that’s for the dealer, he said it’s for all dealer in the state (which after checking, that does not seem to be the case). He said it is supposed to cover the cost of preparing the car for sale. I would not mind paying for something they did. However, when I drove out, I notice that the check engine message on the dashboard was on and the sticker on the windshield indicated that the car was 3k miles overdue (my bad, should have sen this when I test drive). Obviously, the dealer did not check the car before putting it for sale. At that point I was too tired to go back and deal with them, figured I already signed everything, they most likely won’t do anything for me. It just showed that the dealer are not honest. They did not service the car as they should before they put the car for sale but charged almost a thousand dollar for it. The salesperson told me that the car was just in for 4 days. I talked to another dealer about the car they listed on their web and was told that the car was just came in and was undergoing check and not ready to sell yet. They could have done the same, but they just don’t care and just sell any car to you and put whatever charge on it to get the most money from you. They do have the most selection within 100 miles from me though, and that is the reason I am willing to drive and deal with them. This is the car that fit all my preferences so I kind of willing to pay for the car I want. So if you are looking for a specific car, they probably have one that meet your criteria. If not I think you should go elsewhere. Don’t be too excited with the price you see on their web because they will trick you on everything. You might end up paying more than other dealer and the great deal you see on the price might not be that good of a deal after all. More