Thruway Nissan

Mike Starace the best and professional finance manager I have encountered He is courteous and took the time to explain all of our options and related costs have encountered He is courteous and took the time to explain all of our options and related costs More

Thruway Nissan: 5 STARS ⭐️⭐️⭐️⭐️⭐️ 😁👍This was the Thruway Nissan: 5 STARS ⭐️⭐️⭐️⭐️⭐️ 😁👍 This was the first time I had ever financed a car from a dealership. I did my research on Thruway Nissan, at Thruway Nissan: 5 STARS ⭐️⭐️⭐️⭐️⭐️ 😁👍 This was the first time I had ever financed a car from a dealership. I did my research on Thruway Nissan, at first I was skeptical from some past reviews I had seen. However, I took into consideration that most negative reviews were from years prior. I am happy to say I took a chance and financed a vehicle from this location. I will highly recommend Thruway Nissan to those looking to purchase or finance a vehicle! My first time experience; I had called about a car I had found online, being advertised on Autotrader, and I am so glad I did! Sales rep Steve Fernandez was by far the best of anyone that I could have imagined in service as being a sales rep. He was timely, understanding of my needs, and exceptional in all the ways that counted and more! Not only did he take the time to speak with me when the store was closing, he made time for me to come in and test drive the vehicle I was interested in at my convenience. Steve was an absolute pleasure to “work” with because he was so friendly, sweet, outgoing, and informative during the entire process! As I entered the dealership, I was immediately greeted by Steve, who acknowledged me by my name, before I even said who I was. He made me feel like a priority and not just another sale. Even after I had shown up later than I was expected, he went out of his way to make sure I had the opportunity to buy the car that I wanted, because it was almost sold to another customer at a different location. Steve made me feel welcomed and so secure with my purchase! He advised me of the whole process, including steps following my downpayment. He made sure I was able to pick up my car in less than a weeks time! He is the main reason I would highly recommend this place to buy a vehicle, among my new car being amazing! Steve, I cannot thank you enough and I will always refer you to anyone looking for a vehicle! I hope the next time I have to purchase a vehicle I will have the pleasure of doing business with you again! Mike was a part of the finance team and was also a please in doing business with! He is very informative and was super helpful with the financial aspects. He is knowledgeable and presented my financing options in latent terms, for someone who has very little to no idea about that end of the spectrum. Mike got me a great rate and made sure I was able to understand the terms of my agreement before signing anything! Thank you Mike for making me feel comfortable and satisfied with my deal! Thank you so much Thruway Nissan for employing such exceedingly exceptional, knowledgeable, and friendly staff that will go above and beyond to get you the best deal, with absolutely no regrets! Again, Steve you are amazing!! 😁❤️👏 More

They never surrendered the plates to my trade in. I nearly lost my driving priviledges because of this. It literally took months to fix. Terrible and incompetant. nearly lost my driving priviledges because of this. It literally took months to fix. Terrible and incompetant. More

VERY DECEPTIVE!! They have very very vague explanations on the fees they charge. The finance person who worked on my documents was very pushy and I was overcharged by $1,000 and about $1200 on "auto servic on the fees they charge. The finance person who worked on my documents was very pushy and I was overcharged by $1,000 and about $1200 on "auto service contracts". I bought a used car last December 15 worth around $10k and I was expecting around 1-2k on top of it (for sales taxes, doc fees, etc.). But my invoice showed a total of around $15k (for a 7 year old car). DO NOT BUY FROM THIS DEALER!!!! More

Don’t take your vehicle to thruway Nissan worst experience ever Service department unauthorized work done and Poor workmanship causing more damage that now requires further repair experience ever Service department unauthorized work done and Poor workmanship causing more damage that now requires further repair More