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Thunder Chrysler Dodge Ram - Service Center

Bartow, FL

4.2
498 Reviews

498 Reviews of Thunder Chrysler Dodge Ram - Service Center

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March 21, 2024

The service department was great! Amber took really good care of my vehicle and me! And everyone we encountered was very friendly and helpful! Thank you for taking care of me and my v More

by rostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Roberston
March 20, 2024

Service writer kept you informed, they’ll wash your vehicle, and other employees walking around checked to see if you were being helped or needed anything. Lunch was being provided to employees and t More

by jocusf2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
March 20, 2024

Great as always! Dalton and Roderick are amazing to work with. I drive by other Jeep dealerships to get to Thunder More

by jessann915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick, Dalton
March 20, 2024

Cleaner and nicer than low payment kings. Service techs/staff also A LOT nicer and more helpful than low payment crap heads. They earned my respect and as long as they have that I will contin More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick Johnson & Dalton Lease
March 19, 2024

Brought van in to get oil change, tires rotated and Headrest fixed and a safety inspection. Dropped off and was called and told headrest were not covered under warranty. When we purchased we got a life More

by jjones6335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodrick Johnston
March 17, 2024

Great experience very helpful personal they made sure we were happy and satisfied with our purchase More

by ceciliorojas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Williams , Noah Gunter
March 15, 2024

Overall an exceptional dealership and team. We were totally impressed with every aspect of your dealership. It's the people on your team. We are looking forward to continued business with yo More

by ANNMUSACCHIA1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Zammett and Bob Vandensande and Cynthia and Luis (Service), Keith Pedrick
March 15, 2024

Like alway Jason in service has been great ill never talk with anyone else but him! More

by grahamclc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason , John and Tim
March 15, 2024

Continues to send me emails rating their service department when I have never been a customer. How much trust should you give a service department that can't get basics such as contact information More

by robertdcone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Thunder Chrysler Dodge Jeep Ram responded

Dear Robert Cone, First off, we'd like to express our gratitude for your review—every bit of feedback is a golden nugget that helps us sparkle just a bit brighter (or, at least, that's the goal!). Now, about those pesky emails. We completely understand how annoying it must be to get emails intended for another Robert Cone. Who knew there were two Robert Cones with such impeccable taste in car dealerships? Here's a thought: Perhaps this email doppelgänger situation is a sign you're meant to be part of our car-loving family too! But, if joining your namesake in automotive bliss isn't on your to-do list, we've got a couple of super-easy fixes for you. Simply provide us with your correct email, and we'll ensure it's removed from our system quicker than you can say "unsubscribe." Speaking of which, that handy "unsubscribe" button at the bottom of our emails? It's like the ejector seat in a spy car—hit it, and you're out of the mailing list in no time! Thanks for reaching out, Robert. We're here to make sure your experience with us is nothing short of spectacular (or at least email-free). Warm regards, Your Friends at Thunder Chrysler Dodge Jeep Ram

March 14, 2024

Very attented personal. Luis Peña wow a A Plus. Help me with every detail and solutios. And my van is fix like new. Thank you for everything. That van is very important to m More

by lilu_varela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Peña, Jaime Laverde
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