Thunder Chrysler Dodge Ram - Service Center

Excellent service given, and they address me by name, that makes me feel like I matter as a customer. I’m provided that great customer service each time I come, no matter how big or small the issue might that makes me feel like I matter as a customer. I’m provided that great customer service each time I come, no matter how big or small the issue might be they’re wonderful. More

Started out with one service rep and after almost two weeks of waiting for warranty verification another service rep Billy Wagle had it resolved in less than five minutes and service scheduled for the ne weeks of waiting for warranty verification another service rep Billy Wagle had it resolved in less than five minutes and service scheduled for the next morning at 9 am and it was done. Great customer service from Billy Wagle. More

Very satisfied with the dealership. Had some difficulties but after management was notified, everything was done to make it right. Will be back when service is needed Had some difficulties but after management was notified, everything was done to make it right. Will be back when service is needed More

They are always friendly and professional. I bought my truck there 2 years ago and they have taken excellent care of it so far. When the time comes I'll definitely be buying my next truck with I bought my truck there 2 years ago and they have taken excellent care of it so far. When the time comes I'll definitely be buying my next truck with them. More

Got us in quickly, and did a great job. Everything went just as it should have. Everything went just as it should have. More

Service is always professional and courteous. Don't mind waiting during oil changes. Prices are reasonable. Don't mind waiting during oil changes. Prices are reasonable. More

Oil change took a long time. Part was ordered a month ago and still not in. Called and they said would get back with me on timeline and never did. Part was ordered a month ago and still not in. Called and they said would get back with me on timeline and never did. More

They maintained excellent communication throughout the repair process as well as performing great service on my vehicle. repair process as well as performing great service on my vehicle. More

very happy . . very good assistance .. I like working with you .. Josue .. Freddy and the others . very good assistance .. I like working with you .. Josue .. Freddy and the others More

Hands down the best service department in not just polk county but all of Central Florida period Ask for Pete conklin in sales as he says let the Sarge take charge!!!! county but all of Central Florida period Ask for Pete conklin in sales as he says let the Sarge take charge!!!! More