Tim Dahle Nissan Bountiful

Worse customer service I have ever experienced. They are deceitful, will admit that they lied to you but won’t apologized or tried to make things right. Everybody on the sales team and the general They are deceitful, will admit that they lied to you but won’t apologized or tried to make things right. Everybody on the sales team and the general manager are very unethical, unprofessional and very rude. Don’t believe anything that comes out of their mouth, lie after lie that’s all they do. I will never set foot in that dealership. More

Add $1,800 to their listed price for the "no worry warranty" they make you buy. They tell you that if you finance with their preferred lender, you can save $1,000 -- which is totally false. They won't warranty" they make you buy. They tell you that if you finance with their preferred lender, you can save $1,000 -- which is totally false. They won't disclose all of their fees to you until after they make you wait for hours. Even though you ask repeatedly to see all their fees and the interest rate, they won't tell you. Instead, they play this game where they write down numbers and a monthly payment on a piece of paper, and then they go away for 30 minutes to talk to some bro in the business office. Then, after going back and forth, and waiting for three hours, you finally get to see your interest rate which is 2% higher than you can get elsewhere. Then, without disclosing to you, they will try to slip in an extra $600 for a theft recovery plan system and a third pulsing brake light. When you protest, they make you wait again while they go talk to the bro in the business office, because they don't know if they can take off those extra fees. Don't waste your time. Shop somewhere else. More

!!!DO NOT SHOP HERE AND PLEASE READ!!! This is hard to write as it could have been avoided. I purchased a 2019 Ford Ranger with less than 25k miles from this dealership on 5/31/23 from out of state (CO) write as it could have been avoided. I purchased a 2019 Ford Ranger with less than 25k miles from this dealership on 5/31/23 from out of state (CO). they told be the things I wanted to hear and the truck was appealing as it had some nice upgrades. I then was told the advertised price is only for financing customers while I wanted to pay cash I entertained them and moved forward on the deal. Upon closing on paperwork pretty late in the evening so I could hep them out by getting another sale for the month I kept encountering more and more "fees" associated with the sale. They were able to help out on a few of them and assured me their hefty inspection covered a whole list of items that Brad read off to me, so it did give me a little comfort buying from out of state. Needless to say that inspection was a lie and upon receiving the vehicle it had A LOT of issues for an A+ quality priced vehicle. such as: I was told the vehicle would be detailed and it was not at all. which allowed me to find the remnants of vinyl graphics "etched" all over the truck, including a dragon on the hood. A pretty aggressive vibration around 55-65mph. Body damage on both lower rear portions of the truck bed. Damage on the roof with visible rust. Missing safety equipment on the front of the vehicle. Crumbs and other debris under seats and stuck in between trim pieces. A cracked right rear tail lamp that also has the "radar" built into it. Stains on the drivers seat and passenger seat. Lastly in the past day the front brakes have begun screaming like a banshee while reversing. To make the situation even better they have pretty much ignored me until finally getting a hold of Mitch (online sales manager) and he told me he was going to reimburse me for a detail if I get one performed locally in CO, and he had a friend at Ford to help with a taillight and lastly the GM would help with vibration. I responded with "that is great but there is still substantial body damage to the truck bed that was not disclosed and i would like the fee paid for the "inspection" refunded back to me". Well after about 2 days of radio silence I got in touch with Mitch and he informed me "they didn't make enough money on the deal to help out". so it looks like that was just more lies told to me. I put trust in Micheal, Brad, and most of all Mitch and the dealership to make this out of state deal happen on what appeared to be a nice truck with less than 25k miles, but they are crooks and clearly don't care about customer service and will tell you lie after lie to make a deal happen and their wallets fatter. I hope by writing this and continuing to write reviews and file complaints with the BBB I can save someone else from having an experience like mine by just shopping elsewhere. I REPEAT, DO NOT SHOP HERE! More

1st they advertised one price and then when we went to start negotiations. They started at a price $2500 over advertised price. They said that the advertised price was the wholesale price and that the veh start negotiations. They started at a price $2500 over advertised price. They said that the advertised price was the wholesale price and that the vehicle I was purchasing had been ran through the shop and that's is why the price is different. They said parts were ordered for the vehicle. When I later followed up on the parts. They claimed they didn't have any parts coming and no repairs had been part of the deal. Worse over two months later still hadn't paid off my trade in and now I have a late payment. More

Wish I could give them 0 stars. It was already frustrating trying to talk about pricing due to them having all these added on fees they don't mention before signing things. When you It was already frustrating trying to talk about pricing due to them having all these added on fees they don't mention before signing things. When you try to refinance they wont even try to call you back. Extremely frustrating. More

The dealership was clean everybody was friendly and faith dannenberg was super helpful. I would highly recommend stopping and seeing what they can do for you. dannenberg was super helpful. I would highly recommend stopping and seeing what they can do for you. More

Faith Dannenberg was very helpful and sweet while we were looking at cars. When I decide it is time to close the deal I’ll come back and see her looking at cars. When I decide it is time to close the deal I’ll come back and see her More

Stopped in to look at a truck, our salesgirl Faith Dannenberg was so helpful and friendly! She talked about the truck, the warranty options, service done by the dealership and financing options on the Dannenberg was so helpful and friendly! She talked about the truck, the warranty options, service done by the dealership and financing options on the 2019 Chevy 2500, exactly what I was looking for! More

They were super friendly and welcoming and they help me find the perfect car for me and in my budget find the perfect car for me and in my budget More

The only reason they are getting one star is because I couldn't give them zero. I bought a car from them on 10/10 and they said all mechanical issues were fixed. Then they tried to tack on the price of th couldn't give them zero. I bought a car from them on 10/10 and they said all mechanical issues were fixed. Then they tried to tack on the price of those repairs ON TOP OF the sales price, saying this was the cost of their "lifetime warranty." This should be factored into the sales price to begin with, not some additional cost of something they won't even honor...which leads me to the fact that my cooling fan assembly needs to be replaced. This happened ten days after I bought the car and now, despite their "lifetime warranty" they won't fix it. This is complete xx. I can't recommend anyone to buy anything from this company. More