Tim Short Chrysler Dodge Jeep Ram of Maysville
Maysville, KY
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the price they wanted was more than the internet price. the interest rate that we agreed on in a text was not what they gave me when i got there. also i thought i was getting a factory extended warranty bu the interest rate that we agreed on in a text was not what they gave me when i got there. also i thought i was getting a factory extended warranty but it was a third party warranty. i drove a 100 miles to get the car. More
Nice people to deal with. Seth could have been a little more knowledgeable about things, in my opinion. Seth could have been a little more knowledgeable about things, in my opinion. More
We purchased the truck if I had not signed the paperwork I probably would have gone somewhere else. I wanted to look at a slingshot as well and they refused to allow me to look at or even offered me to loo I probably would have gone somewhere else. I wanted to look at a slingshot as well and they refused to allow me to look at or even offered me to look at them. They refused to let me test drive it or consider purchasing it. A little disappointed. The truck is very nice and we are pleased. I will purchase my slingshot somewhere else. It appeared to be an inconvenience about the slingshot. The transaction with the truck was very smooth and seamless. We love the truck. More
The dealership made purchasing a vehicle comfortable. Wasn't push and just truly want me to make the decision that worked best for me. Salesmen, service center, and even the owner of the dealership was Wasn't push and just truly want me to make the decision that worked best for me. Salesmen, service center, and even the owner of the dealership was interacting with customer and just made it feel like a family gathering. More
Most honest and open dealership I have worked with. Everyone from the owner to sales and service is welcoming and work diligently for you to put you in the ride that fits you. Everyone from the owner to sales and service is welcoming and work diligently for you to put you in the ride that fits you. More
I had an appointment on Tuesday to have recall work completed on my SUV. No one contacted me to let me know they wouldn't be able to get to it. I called every day for an update and was repeatedly told completed on my SUV. No one contacted me to let me know they wouldn't be able to get to it. I called every day for an update and was repeatedly told there was no information. By Friday, I finally called and told them I was coming to pick up my vehicle. Miraculously, the recall work was completed before I arrived. That left me questioning why I wasn't kept informed all week. I was also told they would let me know the cost of another part that needed to be replaced, and I still haven't heard back. Communication and customer service were very disappointing. More
Very friendly easy to deal with. They told me on the phone before I got there they give top dollar for trade ins and that was accurate. They actually were changing the brakes on the They told me on the phone before I got there they give top dollar for trade ins and that was accurate. They actually were changing the brakes on the vehicle I was buying before I got there because they were prepping for my visit and realized the brakes needed replaced before sale and did not add or subtract from price or my trade in (I felt). If I had any issues it was how much time I spent to complete deal, the brakes getting replaced set us back so I don't fault them on that but getting final paperwork done took awhile as there were a lot of customers in that day. Financing went well I just feel they could use another finance guy to help move customers through faster. Overall good experience and happy with my deal. More
They made us feel like we were family and made the whole process painless in and out with in two hours. Will buy from them again.A special thanks to Tanner for making us feel comfortable process painless in and out with in two hours. Will buy from them again.A special thanks to Tanner for making us feel comfortable More

