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Tim Short Honda

Ivel, KY

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34 Reviews
At Tim Short Honda, we pride ourselves on delivering the best in new and used vehicles, trusted auto financing, exceptional service and expert parts assistance. As the only Honda dealership in Eastern Kentucky, we are committed to providing you with an unrivaled automotive experience. We don't just settle on our competitive prices and the acumen of our excellent Honda sales team, either, as we're proud to offer the Tim Short Advantage -- a renowned automotive program that includes a Lifetime Powertrain Warranty. Have questions about our new and used car prices? Want to see how we stay involved in the community? Reach out to Tim Short Honda in Ivel today!
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45 Malcom D Layne Dr

Ivel, KY

41642

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Showing 34 reviews

December 22, 2023

Purchased a 2021 Hyuandi that I seen on the internet. Once the car was delivered to me by the dealership, I noticed there was a crack in the windshield. I immediately called the Dealership and spoke More

by ssmith3900
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jarrid Slone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny and Mason the main ones I worked with.
Dec 22, 2023 -

Tim Short Honda responded

Very sorry you feel you've had a negative experience with us. If a part is "fixable" then we will fix the issue, If it is deemed "unfixable" by a professional vendor we use then we go a step further and replace the part. Sounds like your issue with the windshield was indeed fixed professionally. Let us know if we can help you in the future. Thank you for your business and Happy Holidays!

Dec 22, 2023 -

ssmith3900 responded

At this point I just want to return the car. I was lied to and was told I could only get the 13% plus interest only if I agreed to purchase theft protection, which I believe is not and was not true. I am not happy period. You can still see a timy hole in the windshield where the repair was made.

December 14, 2023

Fantastic customer service! I loved my overall whole experience and greatly love my car and appreciate their efforts in getting me the best deal! More

by selenajustus23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2023

4 new cars 4 different dealerships in recent years, Brian Perkins hands down the best More

by roger00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Salesman very quick to respond to messages and quick to return calls. Pretty much everything done over the phone which was convenient even delivering vehicle to my door. Very satisfied with dealership thus More

by Kathy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
November 21, 2023

The most courteous car dealership I’ve ever done business with. Will use them in the future!!!! More

by SFitchpatrick72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Keenan
November 13, 2023

They are very professional but not so friendly. The service dept did say good morning or how are you doing. Just ask what I needed so quiet. Needs more curtious to the customers. More

by chris.hensley33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

My salesman Bryan was extremely nice and got me n my ride I wanted. I highly recommend Tim short Honda of u want a new or used automobile More

by Dtrprater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Perkins
November 01, 2023

Always take car immediately. Let me know all that is going on. Always very helpful More

by annathey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
October 27, 2023

A very good job, promptly done. I bought my vehicle there and it is where I get the oil changed. My car only has less than -120000 Mikes on it as this is my winter car. More

by Braggrena@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrid Slone
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2023

Great dealership with staff willing to go the extra mile for customers. I was impressed with the service and their desire to save me money. More

by Dessiebowling606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department