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Timbrook Ford Mercury

Keyser, WV

4.9
114 Reviews

Rte 220

Keyser, WV

26726

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114 Reviews of Timbrook Ford Mercury

November 12, 2025

They made my purchace enjoyable. Were very friendly, gave me a good deal and the truck was detailed when i picked it up. More

by butts_howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
November 07, 2025

Staff was real nice. Got my truck fixed in a timely manner.Miss Hawk was the the nicest More

by rogerwelch30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Staff
November 06, 2025

I came to the dealership for a 'Works' service and tire rotation. The work was completed in a timely manner and at a very reasonable price. More

by pleduc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayla
October 29, 2025

The service rep was amazing. Got me in. Got me all figured out. Got my truck fixed. Couldn’t ask for a better service representative. More

by krburtonbuildersinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayla
October 26, 2025

I recently purchased a new 2025 Ford Ranger XLT from Timbrook Ford after looking at, and dealing with a few other dealers. The truck at Timbrook, was the best optioned truck, and the best deal. The sal More

by vinzani
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob VanPelt, and Ben Benedict
October 16, 2025

I recently purchased a truck from Tim Brook Ford, and I couldn’t be happier with the experience! From start to finish, the customer service was excellent. Everyone was professional, helpful, and made the p More

by Amanda.barnhouse13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leanna hawk
October 13, 2025

Service was exceptional. I was explained about all issues during the process and how it would be handled More

by Smday77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The ladies in the Service Dept
October 03, 2025

Best Ford dealership in the country! Sales and service are great and coverage/protection plans have real value. More

by mink4greys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Fury
September 30, 2025

Service department went out of there way to get me back on the road even though my vehicle was purchased from another dealership. Thank you! More

by dwalker0067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Furey
September 18, 2025

I brought my 21 Ford Ecosport to Timbrook for issues with remote start. Very friendly service. The technician was very nice kept me informed about what was going on with my vehicle.. The problem was resolv More

by Porter_charlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Sutherland. Shayla King
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