Timbrook Ford Mercury
Keyser, WV
Is this your dealership?
Filter Reviews by Keyword
By Type
90 Reviews of Timbrook Ford Mercury
Awesome sales personal,front start to finish they kept us updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... More
This was our third time purchasing a new auto from Timbrook Ford/Jim Maybury and the experience though long due to the current economic conditions it was handled very well by our salesman Jim Maybury Timbrook Ford/Jim Maybury and the experience though long due to the current economic conditions it was handled very well by our salesman Jim Maybury who kept us informed through the entire process. Thanks!! More
I got my oil and oil filter changed, a new battery installed and the gear oil (75-140w) in the PTU changed on my 2016 Escape Titanium. They also inspected the stuff that needs to be inspected. It appe installed and the gear oil (75-140w) in the PTU changed on my 2016 Escape Titanium. They also inspected the stuff that needs to be inspected. It appears that I'm going to need brakes and tires a little sooner than I thought I would but hey, it's good to know so I can plan for it. As always, everyone in the Service Dept. was friendly and professional. Kudos to Ted for listening to my concerns on the PTU fluid change. Great group of people working there that care about keeping the customer happy. I've been going to the same location for 32 years so it's safe to assume I'm happy. More
Working with Jim and Angelo was excellent. They were helpful. Jim showed us every feature on the car and how to use it. Angelo helped and explained everything about financing. They made sure we had ev helpful. Jim showed us every feature on the car and how to use it. Angelo helped and explained everything about financing. They made sure we had everything we needed when purchasing the car, gap insurance, no worry warranty. We will go back to Timbrook Ford and I encourage anyone purchasing a new or used car to look there first. More