Timbrook Ford Mercury

not for service Alignment done. No print out,just a picture of screen. Could have been any truck. Info on pic different yr than mine. Tires cupped now. So left with Alignment done. No print out,just a picture of screen. Could have been any truck. Info on pic different yr than mine. Tires cupped now. So left with tires messed up and needing to get alignment again . No caster reading taken. Trusted dealership since I do outside Maryland state inspections for their out state sales. More

Ford Edge Great experience! Couldn't have driven off the lot without Charlie's help! We love the car and everyone worked to make this an easy purchase. Great experience! Couldn't have driven off the lot without Charlie's help! We love the car and everyone worked to make this an easy purchase. More

Brand New Escape Love my new Escape. I came in looking for an escape to replace my sorrento and I found what I was looking for in a matter of minutes. Thank you! Love my new Escape. I came in looking for an escape to replace my sorrento and I found what I was looking for in a matter of minutes. Thank you! More

Great dealership to deal with. Charlie and Brian helped me find the right options and truck for me. They are very knowledgeable. We worked for days to get my trick ordered. Charl Charlie and Brian helped me find the right options and truck for me. They are very knowledgeable. We worked for days to get my trick ordered. Charlie even answers texts. More

Perfect Oil Change I took my 2015 Ford Focus in for an oil change at 3,000 miles after 7 months of owning it. I also got a great car wash from Eddie back in clean up. Th I took my 2015 Ford Focus in for an oil change at 3,000 miles after 7 months of owning it. I also got a great car wash from Eddie back in clean up. Thank you Timbrook Ford for having the DriverPlus+ Maintenance Coupon Booklet, I paid very little for an oil change. More

#1 in Every Aspect There is no one that can compare to Timbrook Ford. From sales to service it is hands down the best in the business. I have purchased 4 vehicles from There is no one that can compare to Timbrook Ford. From sales to service it is hands down the best in the business. I have purchased 4 vehicles from them and will continue to conduct all of my future transactions there. I have dealt with Jim Maybury, Ben Benedict, Brian Tucker and the service staff, always a pleasant experience!! More

Another Great Experience! I just purchased my second Ford Escape from Mr. Charlie Owens. The whole process was flawless and easy. Charlie goes out of his way to provide top not I just purchased my second Ford Escape from Mr. Charlie Owens. The whole process was flawless and easy. Charlie goes out of his way to provide top notch customer service! I would definitely purchase another vehicle from him again! I highly recommend Mr. Owens to anyone looking to purchase a vehicle. Great experience! More

Timbrook Ford - Charlie Owens (salesman) I recommend Timbrook Ford in Keyser Wv and especially Charlie Owens (salesman), he is world class salesman and an all around good guy, my wife and I h I recommend Timbrook Ford in Keyser Wv and especially Charlie Owens (salesman), he is world class salesman and an all around good guy, my wife and I have purchased 2 vehicles off of him at Timbrook and one prior to these at another establishment. Timbrook does everything they can to satisfy their customers, Charlie and Timbrook go above and beyond to satisfy the customers needs. More

Timbrook Ford Keyser, WV is Amazing They were amazing to work with. They made the purchase of a new vehicle so easy. Their customer service was the best I have experienced lately. They were amazing to work with. They made the purchase of a new vehicle so easy. Their customer service was the best I have experienced lately. More

The wait was worth it! We love our Mustang to the moon and back! Dealership is great to work with. Salespeople were wonderful and answered all questions we had asked. We love our Mustang to the moon and back! Dealership is great to work with. Salespeople were wonderful and answered all questions we had asked. More