Timmons provided me with a written quote to purchase my car for $1,975. When I returned 5 days later, they refused to honor their quote. They stated there were mechanical issues but they were not able to provide any details as to what those issues were. In the five days since receiving the quote, the car was not driven except to drive to the dealership. They said that could only offer me $1,500. I had turned down three other offers for $1,500 from dealers much closer to my home because I believed (wrongly) that Timmons would buy my car for $1,975. When I complained, their attitude became very cold and hostile. I was told that they did not need my car and that I could take it or leave it in regard to their revised offer. They then kept me waiting for 2.5 hours before completing the paperwork. I am a senior citizen and it would not surprise me if their standard MO is to take advantage of seniors.