9 Subaru Dealers near 90807near 90807

My wife and I bought a new Subaru Ascent here and had an - Tofudad

My wife and I bought a new Subaru Ascent here and had an amazing experience, all thanks to Carlos Ponce in Sales and Sandy Perez in Finance. Carlos and Sandy were both incredibly genuine and made us feel that they truly cared about us as customers while also representing the dealership and it's interests well. We had been putting off the purchase for weeks and eventually made appointments at multiple dealerships, preparing for the usual pressure and hassle people often associate with buying a car. However, their customer service was so good that we decided to buy on the spot and cancel our other plans. So if you reading this, dreading the expected "dealership" experience, have no worry, I highly recommend Sierra Subaru and Carlos and Sandy.

I am so impressed with this young man! - Rocky

I am so impressed with this young man! He is so patient and helpful and understands how overwhelming car buying can be. He went out of his way to make sure I was happy with my experience at Sutherlin Subaru in Huntington Beach. Thank you Danny.

Ocean Subaru has become a very nice dealership and - TRACYEHELLER

Ocean Subaru has become a very nice dealership and service dealership in Orange County. Trey is the number one man you wanna work with he is honest doesn’t put pressure on you and he helps you fix your car without major cost. Trey helped me fix a major repair on my Subaru cross track with the radiator if he had not helped I would’ve been out $1600 roughly.. I trust Ocean Subaru service dealership because of.Trey! I will buy my next car at Ocean Subaru because of Trey!

After a very disappointing experience at another Subaru - marinareznik09

After a very disappointing experience at another Subaru dealership, visiting Subaru Santa Monica turned out to be a completely different story. From the moment I arrived the atmosphere was welcoming and relaxed. While waiting for my service I walked through the showroom and was greeted right away by a friendly salesperson with a genuine smile and no pressure at all. My service advisor Kevin was calm, polite and very professional. When we discussed the engine air filter, he checked the condition and explained that based on how it looked it could wait a little longer and suggested replacing it during a future visit. I appreciated that honest and practical approach. The whole visit felt easy, respectful and customer-focused. While I was there I also noticed a new Subaru model in bright yellow — amazing shape and color. After driving my red one for a few years, I suddenly thought that maybe my next lease should be yellow. Thank you Kevin for the professional and courteous service. Experiences like this are exactly what make customers want to come back.

Josh was super helpful, he made sure to take care of - sap.sam

Josh was super helpful, he made sure to take care of everything before we even stepped foot into the dealership. He answered all my questions and prompt in his responses. 10/10 go ask for Josh!

Chris was quick to respond to my online inquiry. - Jess

Chris was quick to respond to my online inquiry. Pulled the car I wanted from your stock and scheduled a time for a test drive. Purchase process was super easy. Chris was friendly, very helpful, and clearly communicated what I was getting. I love my Subaru!

I had a very disappointing experience with Timmons Subaru - BB

I had a very disappointing experience with Timmons Subaru and ultimately decided to walk away because the trust was gone. We came in specifically for a vehicle advertised online for approximately $28,495. We test drove the vehicle and sat down with salesperson Matt to discuss financing and trade-in options. Early in the conversation, Matt asked whether we already had financing in place, and we explained that we were pre-approved through our bank at a 3.25% interest rate, so financing was already secured on our end. When discussing our trade-in, Matt initially stated they would offer around $2,500. We explained we already had a separate certificate offer worth $3,500 elsewhere, and to his credit, he did increase the trade-in amount to match it. However, while we were sitting there waiting on trade-in numbers and continuing the purchase discussion, Matt later returned and told us the original vehicle had supposedly been sold “out from under him” by another salesperson to another customer. Almost immediately afterward, we were directed toward another similar vehicle priced around $32,495 — roughly $4,000 higher before taxes and fees. We were then told management would “help” by adjusting the trade-in value to offset part of the increase. At that point, the issue was no longer just about pricing. The trust had already been broken. Spending time negotiating for one vehicle, only to suddenly be told it was no longer available while being redirected to a significantly more expensive option, made the entire experience feel misleading. After leaving, I searched online reviews and found multiple customers describing very similar experiences involving pricing changes, vehicle availability issues, and sales tactics that created confusion and distrust. Whether intentional or not, the experience felt very similar to a bait-and-switch situation. Customers deserve transparency and honesty from the beginning, especially after investing time at a dealership negotiating in good faith.

Dear Subaru Customer Relations, I would like to report - marinareznik09

Dear Subaru Customer Relations, I would like to report a very disappointing experience I had with the service department at your dealership yesterday and today. I have been servicing my Subaru at this location for several years and also purchased my vehicle there. Because of this long relationship, I have always expected a certain level of professionalism and respect when interacting with the service staff. Yesterday, around 4:30 PM, I stopped by the service department while I was nearby. I did not have an appointment but hoped it might still be possible to service my car. I was told the team was already preparing to close and was offered an appointment for the following day at 4:00 PM, which I accepted. Today, when I arrived for my scheduled appointment at approximately 4:00 PM, I spoke with a manager at the service desk where customers bring their vehicles for service. I was informed that the service could be performed but without the car wash because, as I was told, there was no water available at that time. For many years, the complimentary car wash has always been part of the service experience at this location and has been a convenient part of bringing the car in for service. I explained that in that case I would prefer to come another day when the usual service elements, including the car wash, would be available. At that point, the manager rolled his eyes and looked at me in a very dismissive way. He then responded sharply that they are a “car service, not a car wash.” The tone and attitude were clearly irritated and disrespectful. I then asked if he could please schedule me for the following day instead. His response was that he did not know whether they would be washing cars tomorrow either, and he again repeated that the car wash is only a courtesy and “not their job.” During this conversation I also mentioned that I have chosen Subaru in part because many Subaru vehicles for the U.S. market are manufactured in the United States. Instead of acknowledging this or responding professionally, the manager dismissively replied that it is a “Japanese car,” again speaking in a way that suggested my comment was not valid. What made the situation even more disappointing is that there was not even a simple apology or any attempt to handle the conversation in a professional and respectful manner, which is especially concerning coming from a manager. I fully understand that a complimentary car wash is a courtesy and may not always be available depending on operational circumstances. However, the issue here was not the car wash itself — it was the way a long-time customer was spoken to and treated. Rolling eyes, speaking sharply, and showing visible irritation toward a customer who simply asked to reschedule the appointment is not professional and does not reflect the level of customer care I would expect from a Subaru dealership. Unfortunately, I did not catch the manager’s name, but this interaction took place at approximately 4:00 PM at the service desk. I would appreciate it if management could review this situation and provide feedback regarding how customer service standards are maintained at this location. I would also appreciate a response regarding this matter. I have always had a positive experience with Subaru and hope this situation can be resolved at the dealership level. Thank you for your attention to this matter. Sincerely, MR

Puente hills subaru received possession of my 2022 - Abe K

Puente hills subaru received possession of my 2022 Subaru BRZ , had me sign a sales contract to purchase my car and than when it came time to pay me for it they said we will pay you once the title transfers to their name within 3 to 5 days. Prior to taking possession and receiving our signatures for the sale of the vehicle not once they mentioned the delayed payment. We have been chasing them for the payment for over a month. They avoid us no one return our calls. The sales woman/title clerck Daisy intially chased us to bring the car in , now will not return any of our calls. General Manager will not call us back . They advertised our car for sale the next day and within few days they sold it for a large markup and still failed to pay us. How were they able to transfer title to the new owner and claim they are waiting on DMV paperwork. Over a month later we are having to file complaints with the authorities trying to resolve this. As a repeat customer we are extremely disappointed. The Bakhtiari group ( Oscar and Brian )owns that dealership and the employees will block all attempt to reach the owners. Avoid that business. DO NOT TRUST THEM AT ALL