Timmons Volkswagen of Long Beach
Long Beach, CA
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Exceptional costumer service, without Naomi’s support, patient teaching me about the VW ID 4, assisting me with the different applications and be there for me when I needed her support, I would not purcha patient teaching me about the VW ID 4, assisting me with the different applications and be there for me when I needed her support, I would not purchase the car. However, she guided me like a friend through the entire process and made my experience a very pleasant one. I am now a proud owner of the VW ID 4 Pro. She consulted other team members when she was felt that she needed more assist. Thanks to Naomi and the TimmonsTeam, “I am driving now on sun shine.” More
Been doing business with them for a while, and other Volkswagen dealerships in different states and will . The service is great. Every question I have is answered. if, and when I have a problem, they so Volkswagen dealerships in different states and will . The service is great. Every question I have is answered. if, and when I have a problem, they solve it immediately. More
Naomi and her manager were very pleasant and helped me with the smooth purchase of my VW. They were not pushy and they allowed me time to decide if I wanted a purchase or not. I am very happy with this de with the smooth purchase of my VW. They were not pushy and they allowed me time to decide if I wanted a purchase or not. I am very happy with this dealership. More
Scam Artists The initial buying experience was fine, only to be followed by complete and utter nonsense from the dealership. Due to their own neglect and compl The initial buying experience was fine, only to be followed by complete and utter nonsense from the dealership. Due to their own neglect and complete lack of intelligence, they are demanding I owe them over $1000, 45+ days after signing lease papers on a new Volkswagen. They are attempting to RIP ME OFF and I will not stand for it. These are the LOSERS / CON ARTISTS I dealt with: EDWIN LEGASPI - Sales Manager / Scam Artist OMAR FONSECA - Sales Manager / Scam Artist DANNY DONAYRE - Good Cop / Scam Artist AVOID Timmons Volkswagen of Long Beach at all costs. More
A Darned Nice Bunch Of Folks! From the moment we pulled onto the lot, we were treated with the utmost respect and courtesy. We drove about 80 miles to see a 2014 Jeep Patriot on t From the moment we pulled onto the lot, we were treated with the utmost respect and courtesy. We drove about 80 miles to see a 2014 Jeep Patriot on the lot that had caught our eye after about two months of on line and physical searching. I'll just say that it was totally worth the drive! On a Friday night, close to closing and two days before Christmas, we felt no pressure, no attitude, and no fancy schmancy sales talk, just smart and professional people wanting to sell us a vehicle. After all, that is why they're there, right? Negotiations were short & to the point. And we drove off that night with the vehicle we wanted, at the price we wanted and the terms we were surprisingly happy about. There's no reason in the world why I wouldn't recommend this dealership. They were exceptional! More
They work with me to get the car that I wanted I had a great experience buying my car from them from Timmons Volkswagen from my sales rep Dylan Mullaney and there are no words to describe the way I had a great experience buying my car from them from Timmons Volkswagen from my sales rep Dylan Mullaney and there are no words to describe the way that Joe Ramos helped me with finance, his service was exceptional. More
Great Dealership Received an email with special deals on a new Passat. I was a previous buyer of a 2010 Jetta and that process was easy. I went in just for the heck of Received an email with special deals on a new Passat. I was a previous buyer of a 2010 Jetta and that process was easy. I went in just for the heck of it not thinking a deal would be struck. Most dealers put these ads out just to get you in and the vehicle is not there. I went in and we picked a vehicle and with in 45 minutes we had a deal. It was the deal I wanted and feel great about. You sometimes when you make a major purchase you have second thoughts on if the deal was good or not. Well I have not had that happen to me after this deal. Edwin Legaspi the sales representative was great and he made the process so easy. I will be buy next car from him in the future. I have told my family and friends to go to Timmons VW. It was the best car buying experience I have ever had. Ask for Edwin he will treat you right. Dan Vasquez Desert Hot Springs, CA More
Bad Service I brought my 2013 GTI to Timmons for an oil change I was not greeted, I approached several workers two of which were on their cell phone and watch me I brought my 2013 GTI to Timmons for an oil change I was not greeted, I approached several workers two of which were on their cell phone and watch me wait I waited for 10 minutes and no help whatsoever poor excuse for dealership very unprofessional. More

