Tindol Ford Performance
Gastonia, NC
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853 Reviews of Tindol Ford Performance
Service team: Great/Excellent Caleb Martin was Service team: Great/Excellent Caleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry li Service team: Great/Excellent Caleb Martin was professional, friendly, and prompt in responding to all of my inquiries. He documented my laundry list of items for repair, and each one was taken care of when I picked up my vehicle. I had one question related to a charge on the invoice, which Caleb quickly addressed and resovled. Quality of work: Great/NA My local mechanic told me the source of steering noise was bad ball joints. The Ford Technicians at Tindol correctly determined the true cause to be the tie rods - a much cheaper repair. The tie rods were replaced and the steering noise is gone. One of the repairs was a belt/tensioner replacement. The constant belt squealing is resolved. I experienced a couple of belt chirps one morning commute, but I believe it may have been due to wet conditions. Regarding Price: Good I saved a lot of money by avoiding an unecessary and costly ball joint replacement as recommended by a local mechanic. The charge for replacing the tie rods was higher than I had been quoted by a local mechanic. The higher is worth it in my opinion when the alternative is considered. More
This is by far the best Ford dealership I've done business with. Dealing with Maurice was awesome. Couldn't have asked for a better salesman to deal with. business with. Dealing with Maurice was awesome. Couldn't have asked for a better salesman to deal with. More
I bought a 2014 Ford Explorer Sport on July 3, 2013 and traded-in a 2009 F150 on it. I was very pleased with the service we received in addition to the pricing for a very in-demand vehichle that was hard traded-in a 2009 F150 on it. I was very pleased with the service we received in addition to the pricing for a very in-demand vehichle that was hard to find. You had exactly what I wanted at a very fair price. Over the next few weeks I decided I wanted another truck for myself and knew I'd prefer to buy another F150 since I've only own Ford trucks in the past. I returned to your dealership on 7/22 after searching on the Internet at pricing and availability. I was looking for an FX4 this time but wasn't set on buying a fully loaded truck with a $49k MSRP. However, based on the pricing you guys offered, I again found a truck configured exactly the way I would have ordered from Ford and the pricing was extremely competitive. Also, the trade-in offered on the 2012 Hyundai Veloster was $500 less than my minimum and we just couldn't budge either way. I would normally said thank you for your time and left, but in this case I appreciated the no-pressure approach and willingness to discuss pricing in detail. I decided my time was worth more than the $500 difference given the pricing on the truck was aggressive and you had what I wanted in stock. I live about 120 miles away and came back for the great service and fair/competitive pricing. I would recommend your dealership to others interested in a new Ford vehicle. I don't expect any issues from my new vehicles but if I had a problem I believe your delearship would go to bat with Ford if it was necessary. Thanks to Mo, Dorin, Tim, and Rob in finance for their professinalism and great service. More
I've dealt with Rick Hodges for many years. He's patient, honest, and makes sure I get what I need. There was no other person I'd deal with on a car. Good experience! patient, honest, and makes sure I get what I need. There was no other person I'd deal with on a car. Good experience! More
I decided to come to Tindol Ford to check out online sale on truck. I met Moe Adams and he helped me find a truck that was more of what I wanted than what I started out looking for. I would like to thank Moe on truck. I met Moe Adams and he helped me find a truck that was more of what I wanted than what I started out looking for. I would like to thank Moe and all the staff for making this sale . If the service dept. turns out to be as good as the sales dept. ,I will be a long time customer. Thank you, Wayne E. England More
Very nice salesman. Worked with me completely. Price received was good, Trade in price was very fair, ordered me just what I wanted. Will refer friends. received was good, Trade in price was very fair, ordered me just what I wanted. Will refer friends. More
I had been car shopping at various dealers for about a week. Two dealers had said the only way I could get financed was with a very high downpayment. I'd pretty much given up on getting another vehicle. week. Two dealers had said the only way I could get financed was with a very high downpayment. I'd pretty much given up on getting another vehicle. I totally dismissed my husband when he said he was going to try Tindol. He reached Mo Adams and within a few minutes we had an approval we could afford on a much newer vehicle than we'd even looked at and at a better price than the older vehicles we had been told were out of our reach at other dealers. The entire experience was wonderful and we will definitely be back and have told our friends and neighbors. Thanks Mo and Rob in finance. More
The over all experience was very pleasant. Phil was very professional and a pleasure to work with. I feel that I was given a fair deal and would shop at your dealership again. professional and a pleasure to work with. I feel that I was given a fair deal and would shop at your dealership again. More



