The staff, especially Terry, were helpful, friendly, and knowledgeable. There was no pressure, just facts provided to assist us in making the decision of which car to purchace. It was a great experience, and we would highly recommend this dealership, and Terry, when looking for a vehicle to purchace.
This is the second major event I've had with a vehicle in the past 3 years. I've been very pleased with the service I received when buying my vehicle. Terry is very knowledgeable about the vehicles and is very responsive with any questions I had. I appreciate his help this past week.
I dealt with Jeff initially and then Randy and Rick They were so helpful and friendly. I left there very satisfied. Mr Ahl also shook my hand and made sure I was comfortable. I left feeling confident about my car..my purchase.
I had a very positive experience. I had my heart set on a 2017 Sonata. I had done the research, knew what I wanted, and was determined to have it. I expected to find someone to jump through hoops to get me what I wanted. Instead, I was educated on the potential benefits of a car on the lot as opposed to one brought in. I had a true salesman sell me a car through knowledge instead of bullish tactics and underhanded games. I felt empowered to make a choice and I am very pleased with the one I made. I wanted to be sold a car and I was. No pushy salesman, sales manager, finance staff, or tricks. I got a car that I love and has everything I wanted and more.
My review is already included in the body of this questionnaire. I rate this dealership completely outstanding in all phases of their operations and couldn't have been more satisfied with the services rendered to me.
Let me just say this. Tom Ahl Hyundai of Lima Oh is the best car dealership I have been too since I bought my first car 20 years ago and I've owned 8 vehicles since. The salesman to the finance managers are very professional, courteous, care about what the customers wants and needs, and doesn't just try to sell you anything just to make a sale. Ted Kills provided the best salesman ship and customer service I've encountered buying vehicles. He got me what I truly needed vs. a vehicle that was maybe just a little too much. They did on my trade. Thanks again Ted and the Tom Ahl Family.