
Tom Bell Chevrolet
Redlands, CA

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Very professional and on time with everything and very courteous. Would recommend them to anyone that has any type of service needs. They kept me informed of everything as the car was being worked on courteous. Would recommend them to anyone that has any type of service needs. They kept me informed of everything as the car was being worked on More
Excellent, attentive, and committed to serve the customer and every step of the way. Daniel Burrus provides excellent customer services, he made sure all my questions were answered. and every step of the way. Daniel Burrus provides excellent customer services, he made sure all my questions were answered. More
Howard as always been a “true professional “, and goes beyond to make sure the customer needs are met. I would recommend this service representative to all my friends! beyond to make sure the customer needs are met. I would recommend this service representative to all my friends! More
Tom Bell is great! We have bought 4 vehicles there in the past 15 years. Always great service with the purchase and in the service department. past 15 years. Always great service with the purchase and in the service department. More
I’m doing 4 stars because I did get the car I wanted with the payments as low as I wanted, but I had to fight for it!! Their “closers” don’t xxxx around! If you don’t go in with an iron fist, they will swind the payments as low as I wanted, but I had to fight for it!! Their “closers” don’t xxxx around! If you don’t go in with an iron fist, they will swindle you into paying more. The sales associate was pleasant and showed me exactly what I was looking for, but the finance team tried putting me in too small of a car and (of course) in brand new ones when I couldn’t afford that kind of payment. The closer used scare tactics like yelling at us (after the deal was closed he talked a lot softer!) and he came in yelling “you can’t get the car without $3000 down! I told him I had no more than two, he haggled for $2500 I said fine talk to finance for $2500 but that’s it. He comes back after 20 minutes yelling about 3 grand again and I told him $2500 or we’re walking. Just as he’s about to say $3000 again there’s a phone call and $2500 is fine. So I paid what I wanted, my payments are low and didn’t exceed what I said, but holy xxxx did I have to fight for it for hours. The sales team (Jessica and Peter) are wonderful, but the finance director (James) was less than pleasant. More
promises not kept and not on time I was told that Oil change, reset tires indicator and wash was to take one hour from 1.50 PM. Then at 4.02 i picked up car that it was not promised o I was told that Oil change, reset tires indicator and wash was to take one hour from 1.50 PM. Then at 4.02 i picked up car that it was not promised on time not did they do everything on the order. More
Amazing place! They are always kind and take care of me. Also communicate any issues with my new truck right away! Great customer service. Best chevy out there Also communicate any issues with my new truck right away! Great customer service. Best chevy out there More
knowledgeable, professional, excellent work, repair job looks brand new, thanks for your wonderful work. Also, for your going above and beyond even giving attention to areas not covered by the claim and pr looks brand new, thanks for your wonderful work. Also, for your going above and beyond even giving attention to areas not covered by the claim and providing competitive pricing for additional work. More