Tom Bell Chevrolet

a great store to buy and have service done on your car........... i really like my chevy's.......... been doing bussiness with tom bell chevy since 1990....... car........... i really like my chevy's.......... been doing bussiness with tom bell chevy since 1990....... More

Very pleased was told bottom line walking in and had no gimmicks or games every chance I get I drop the name of Curtis and the Internet sales Dept here at Tom Bell I was so pleased with the no haggle and n gimmicks or games every chance I get I drop the name of Curtis and the Internet sales Dept here at Tom Bell I was so pleased with the no haggle and no games. It was such an easy process from sales all the way thru Jonathon in finance when I am in the market for another Chevrolet I will be back now let's hope the service Dept stands up to the sales staff then I will be a Tom Bell customer for life.... More

I came to Tom Bell to have the " Turn Signal Switch " replaced' I hac called earlier and spoke with a service advisor ( I later learned was Hector ) and inquired as to how much it would cost to repla " replaced' I hac called earlier and spoke with a service advisor ( I later learned was Hector ) and inquired as to how much it would cost to replace the turn signal switch,Hector told me it would be $ 128.00 labor and he did not know the cost of the switch. I spoke with the parts dept. and was told the switch would be $ 81.00. When I arrived at the service dept. for repairs I spoke with Craig and explained the problem and we checked the vehicle and the brake lights did not work with the engine running. I was overcharged and Ii am not happy with it at all. The $85.00 diagnostic charge should not have applied. I was not informed that I was being charged for something that was not even performed.I inspected the vehicle in the stall and nothing had been disturbed on the steering column or inside the car.The Service Manager " Junior " said the used probes.It is impossible to probe through the steering column.What a bogus statement to make.i was also told by Craig that there was a plastic cam inside that had to be replaced and that the cost was $ 50.00 and he gave it to me for $ 25.42 that also was incorrect. My correct charges should have been $ 128.00 Labor + $ 81.00 Turn Sw. + $ 31.75 Cam Part + $ 7.64 Knob and taxes.My invoice # is CVCS234497 06/04/07 CUSTOMER # 201359. Finally Tom bell is the only Chevrolet Dealer that Ii have found that charge this so called diagnostic charge. If I had been told of this up front I would have gone else where.I had and earlier estimate of $220.00 from citrus Garage an hour earlier.Life would have been much less stressful. More