Tom Bush BMW Mini
Jacksonville, FL
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723 Reviews of Tom Bush BMW Mini
We asked for a sales person with experience. Charles (“Chuck”) is the best sales rep. we have ever had! He’s so knowledgeable and such a joy to work with. Charles (“Chuck”) is the best sales rep. we have ever had! He’s so knowledgeable and such a joy to work with. More
This was my first BMW and was pleased with the service and the follow up. The staff went the extra mile to make sure I could return my former leased vehicle to the dealership. and the follow up. The staff went the extra mile to make sure I could return my former leased vehicle to the dealership. More
Christian from Tom Bush BMW at Atlantic Blvd, Jacksonville FL did a fantastic job for us from the purchase of our car to delivery. He expertise helped us through the process to customize it. We Jacksonville FL did a fantastic job for us from the purchase of our car to delivery. He expertise helped us through the process to customize it. We received the best courtesy, communication and professionalism that every could ever expect from a salesman. We highly recommend this dealership and please ask for Christian Berenguer to get outstanding service! More
Losing trust in this dealership. Used to be 5 star now only 4. Doesn’t feel like they take care of you anymore. Just get you in and out the door. I’m still under CPO warranty and sch Used to be 5 star now only 4. Doesn’t feel like they take care of you anymore. Just get you in and out the door. I’m still under CPO warranty and scheduled maintenance contracts too. More
Still working to resolve. X7 loaded etc. found a crazy cut in the rear arm rest. (Not a daily driver). Ken at Tom Bush basically blamed my wife for the cut (extremely unprofes X7 loaded etc. found a crazy cut in the rear arm rest. (Not a daily driver). Ken at Tom Bush basically blamed my wife for the cut (extremely unprofessional) even though a quick google search showed the exact same thing. Paid cash for the New x7 with no haggling on price. Maxed out the extra warranty, which by itself should have covered whatever. Buying another this month for my daughter but not from Tom Bush. Ken in service is a JA. All was great with the purchase until….,,Love the car but Tom Bush WILL NOT stand by their word!! More
I've had a used BMW sine 2015, and just purchased a new BMW from Tom Bush. The dealership is staffed by excellent people who really know what they are doing and deliver professional, friendly customer serv BMW from Tom Bush. The dealership is staffed by excellent people who really know what they are doing and deliver professional, friendly customer service. They also know how to wow customers. Presentation of my new car by my wonderful salesman involved a bow, a reveal and my favorite song playing in a closed room where I could be introduced to the vehicle. More importantly, while dealerships are not inexpensive for repairs, etc., I am always confident that the Tom Bush team will get the job done correctly. The most important thing is that BMWs are excellent vehicles. I loved my old car and am delighted with the new one. Every aspect of this organization is top notch. I'm a very satisfied customer. More
Outstanding car establishment. The entire dealership was superb . They know how to treat people. Great customer service. Abe(salesman) was just awesome and knows how to treat p The entire dealership was superb . They know how to treat people. Great customer service. Abe(salesman) was just awesome and knows how to treat people. This is my 2nd BMW I will return. I will send my friends that’s wanting a BMW. Thank you so much Abe. Things I don’t understand about my bmw you were always willing to help me Again Thanks Valerie Carter More
I had an oil burning or leakage problem for a month, since using a tire company to replace the oil. I brought the car back to the tire company and they added more oil, saying a drivetrain problem might since using a tire company to replace the oil. I brought the car back to the tire company and they added more oil, saying a drivetrain problem might be burning oil. I got an appt. finally with the dealer (the holidays delayed this). They diagnosed that an aftermarket oil plug was the problem. The new service providers at the tire company were inept. BMW checked everything, replaced the oil plug and gave me reassurance my car still performed very well. I bought the car from this dealership, use it for all major checkups, needs, recommend them highly. More
Tucker was professional and very helpful. He explained everything before getting started and went through all the work that was done on the vehicle. He explained everything before getting started and went through all the work that was done on the vehicle. More

