Tom Bush BMW Mini
Jacksonville, FL
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723 Reviews of Tom Bush BMW Mini
Friendly service. Mike was very professional and likable. I was out of there in less than 3 hours with no appointment. I like that the tech. took a video of my car o Mike was very professional and likable. I was out of there in less than 3 hours with no appointment. I like that the tech. took a video of my car on the hoist. Went through a checklist. Costs were in line with what I was paying at a small import shop. They took care of a recall and that was a bonus, not having to make a separate trip. Overall, I was extremely pleased with their service. More
From the time I placed my order for new car in October of 2022, I was always kept in the loop as to the progress of my vehicle. My client advisor was Carlton McDonald. Whenever I stop by just to check in on 2022, I was always kept in the loop as to the progress of my vehicle. My client advisor was Carlton McDonald. Whenever I stop by just to check in on progress I was always giving an update and treated with the utmost respect. When I finally picked up my car on July 27th, it was in its own showroom by itself with the Red Bull for the purpose of me taking pictures with it. I was also there for approximately an hour just going over every little detail and all the amazing technology in the vehicle. There was no rush whatsoever. When he came to filling out the paperwork for the financing and the options, due to my super Elite high credit everything was rolled out it had many options and everything was explained to me before signing anything. The customer service there is impeccable and I plan to buy another new BMW in the coming months for my wife. More
Sadly, this was another try to fix electronic problem that didn’t get fixed. I have to take the car back to fix what they thought was fixed. I guess they’re still learning. that didn’t get fixed. I have to take the car back to fix what they thought was fixed. I guess they’re still learning. More
It was time to renew my lease on my BMW X5. Chuck was there all the way helping to find the right replacement car. Chuck is always there when you need him. He is very friendly, helpful and cour Chuck was there all the way helping to find the right replacement car. Chuck is always there when you need him. He is very friendly, helpful and courteous. He took the time to go over all the options available until we found the right car. I have been working with Chuck for more then 10years and it is always a pleasure. That's one of the reasons I keep returning to Tom Bush. I would recommend him to anyone looking for a new vehicle.Thanks Chuck for the outstanding work. More
Dylan was very attentive and bent on getting the work on time and constantly gave updates. Very happy with the service provided by the advisor - Dylan. time and constantly gave updates. Very happy with the service provided by the advisor - Dylan. More
Wonderful experience with the dealership servicing my car. Work and communication from them was excellent. The loaner car was just right. Brian Noell was the lead man coordinating the whole process bef car. Work and communication from them was excellent. The loaner car was just right. Brian Noell was the lead man coordinating the whole process before, during and after my car was ready for pick up. I could not give him the highest of praise for all that he did. THANK YOU so much Brian!!! More
I have been a loyal customer for over 10 years , I will always use Tom bush bmw. Recently Robby with Tom bush mobile service came out to my work to fix a software issue. Fast courteous service and educated always use Tom bush bmw. Recently Robby with Tom bush mobile service came out to my work to fix a software issue. Fast courteous service and educated me on what to do next time. Marco my salesperson advised me that this was possible with my busy schedule and I appreciate everyone at this dealership !! More
I was very pleased with my first experience. Carlton our sales person made it all very easy. Explained everything and made sure that I was set up correctly. He had great patience. Carlton our sales person made it all very easy. Explained everything and made sure that I was set up correctly. He had great patience. More

