Tom Bush BMW Mini
Jacksonville, FL
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640 Reviews of Tom Bush BMW Mini
They lost my gate opener Took the car in for a/c, they took care of it and managed a last minute overnight loaner car. BUT while my car was there, my gate opener remote went m Took the car in for a/c, they took care of it and managed a last minute overnight loaner car. BUT while my car was there, my gate opener remote went missing from my dashboard. And it wasn't while they cleaned the car, which they say is standard servicd; my car was still full of Cheerios with dog nose prints on the windows. Which is fine, but might have explained how the remote went missing. More
Sevice. Advisor. Very poor. Knowledge Service advisor Nina. Poor knowledge product and company and she did not follow up on my vehicle. Called twice never respond never call back. F Service advisor Nina. Poor knowledge product and company and she did not follow up on my vehicle. Called twice never respond never call back. Find out about my vehicle late. More
Great service and courteous staff. The repairs Took a few extra days due to parts being delayed. Beth is a great Service advisor a great asset to your company. and courteous staff. The repairs Took a few extra days due to parts being delayed. Beth is a great Service advisor a great asset to your company. More
Lease My fourth time leasing a BMW from Tom Bush BMW. I’ve always had very positive experiences and employees are always very friendly and helpful. My fourth time leasing a BMW from Tom Bush BMW. I’ve always had very positive experiences and employees are always very friendly and helpful. More
Got car fever? Tom Bush will cure you. Fair, helpful friendly. Not pushy. Worked with Abe Powell and Sheila Caswell. Could not find the exact car we wanted but Abe found a car we liked just Fair, helpful friendly. Not pushy. Worked with Abe Powell and Sheila Caswell. Could not find the exact car we wanted but Abe found a car we liked just as well. Good dealership More
Customer Service Excellence My first experience with service advisor Rich Berry. What a great experience. I was upset that my last advisor left the company, however, Rich did My first experience with service advisor Rich Berry. What a great experience. I was upset that my last advisor left the company, however, Rich did an amazing job giving an honest diagnosis of my 750LI and a prompt repair and turn around! Great job! More
Routine service All in all, my experience was pleasant. The only thing I wish was better is the time. I think if a person is there for routine maintenance, the max ti All in all, my experience was pleasant. The only thing I wish was better is the time. I think if a person is there for routine maintenance, the max time should be an hour, at the most. Thanks 👍😁 More
Great Experience! Yesterday I had my first BMW experience at Tom Bush BMW. Douglas Young was my client advisor. He made the experience personal. He paid close attenti Yesterday I had my first BMW experience at Tom Bush BMW. Douglas Young was my client advisor. He made the experience personal. He paid close attention to my current auto needs and provided invaluable recommendations. He was very resourceful, and I highly recommend him as a client advisor to anyone who visits Tom Bush BMW. BMW is the ultimate driving machine! More
Smooth Process Very friendly, great dealership, they also got me a much lower interest rate than my credit union did. They work quick and will help you find the car Very friendly, great dealership, they also got me a much lower interest rate than my credit union did. They work quick and will help you find the car you want. Thanks Luis. More
Excellent buying experience. Great experience with a knowledgeable and low-pressure sales associate who was attentive to my specific interests and needs. Can’t say enough about t Great experience with a knowledgeable and low-pressure sales associate who was attentive to my specific interests and needs. Can’t say enough about the personalized attention I received throughout the thought process on the purchase, which included a European delivery option. More