Tom Bush BMW Mini

I had a great service experience My service advisor Chad is awesome. They answered every question I had and I felt very included in the entire service experience. is awesome. They answered every question I had and I felt very included in the entire service experience. More

Always great service, good communication, wonderful employee’s ( especially greeting there customers) BMW is the only service dept. that I will let touch my car. employee’s ( especially greeting there customers) BMW is the only service dept. that I will let touch my car. More

The manager BJ and Tucker went above the rating of 10 and then some. I miss Tom Bush Bmw. then some. I miss Tom Bush Bmw. More

Another spectacular experience. Tom Bush BMW is an outstanding dealership and I highly recommend it. Tom Bush BMW is an outstanding dealership and I highly recommend it. More

I’ve had issues with Tom Bush MINI’s service department in the past, but my recent experience was the final straw. I had a scheduled appointment for an alignment and still ended up waiting 4.5 hours in the in the past, but my recent experience was the final straw. I had a scheduled appointment for an alignment and still ended up waiting 4.5 hours in their waiting room — completely unacceptable and a total waste of time. Then I brought my car in because several warning lights came on (overheating, drivetrain malfunction, etc.). They told me I needed a bunch of repairs, most of which were covered under my warranty. The only thing I was told I’d have to pay out of pocket for was a drive belt and motor mount hardware — totaling $125. But somehow, Tom Bush came back and tried to charge me an extra $1,300! When I asked for a detailed breakdown to see where this mysterious $1,300 was coming from, they straight-up told me they couldn’t provide one. I had to go through the hassle of calling my warranty provider myself to get an actual breakdown I ended up having my car towed all the way to MINI of Wesley Chapel in Tampa, where everything was handled professionally and according to my warranty and I’m only paying $125 This place is a total scam. Dishonest, disorganized, and completely disrespectful of your time and money. Do yourself a favor and go literally anywhere else. More

Great service department. Easy to schedule and on-time completion. Service manager Chad was great in arranging a loaner car and as soon as the work was completed I received Easy to schedule and on-time completion. Service manager Chad was great in arranging a loaner car and as soon as the work was completed I received a video explanation from the service technician of the over condition of my BMW and the work performed. More

Csaba “John” Banar was great! No games, no xx. Gave us a great deal and made the whole process super fast and easy. Would highly recommend!! No games, no xx. Gave us a great deal and made the whole process super fast and easy. Would highly recommend!! More

Awesome experience. Chuck Hollis helped me purchase a new X5. Chuck was incredible. Best dealer sales professional ever Chuck Hollis helped me purchase a new X5. Chuck was incredible. Best dealer sales professional ever More

Have been exploring making a trade in with this dealership for nearly 2 years. In the meantime service, while painful at times has been honest and professional. Now that trade in time has come, Da dealership for nearly 2 years. In the meantime service, while painful at times has been honest and professional. Now that trade in time has come, Dan in sales and Sheila in finance, made the experience stress free and seamless. Dan was knowledgeable, helpful, and caring and was never that "pushy" salesman. Shout out to Moose too. More