Tom Bush BMW of Orange Park

Robert Dunn, Sales Manager at Tom Bush BMW of Orange Park, deserves the highest praise. He exemplifies true leadership and professionalism, and his commitment to customer satisfaction is evident in ever Park, deserves the highest praise. He exemplifies true leadership and professionalism, and his commitment to customer satisfaction is evident in every interaction. Robert handled my experience with integrity, transparency, and a level of care that is truly rare in today’s car-buying world. He was thoughtful, solution-oriented, and incredibly responsive — always making sure my concerns were heard and addressed with respect and attention to detail. What stood out most was his calm confidence and genuine desire to make things right, which immediately put me at ease and built trust. Robert is the kind of manager who elevates the entire dealership experience. His professionalism, fairness, and dedication to excellence reflect beautifully on Tom Bush BMW. I’m sincerely grateful for his support and would highly recommend working with him to anyone who values honesty, expertise, and exceptional customer care. More

Tom Bush BMW has the best service team I have ever encountered. Many times I learn that what I thought was a serious problem, turns into an easily solved issue. Other times the on a lift inspection re encountered. Many times I learn that what I thought was a serious problem, turns into an easily solved issue. Other times the on a lift inspection reveals an issue that I had not discovered, but requires serious attention. My assigned service agent, Tommy Durham, often makes suggestions that clearly saves me money in the future. When parts are needed, David Levin, Parts Manager, always works to get the needed parts at the lowest prices and fastest delivery available. More

Tommy always takes excellent care of me and my service technician did an outstanding job getting me in and out quickly. I’m pretty picky about my vehicle and I could not have asked for better service. G technician did an outstanding job getting me in and out quickly. I’m pretty picky about my vehicle and I could not have asked for better service. Great job by the Tom Bush service team. More

I’m so glad I purchased my vehicle from BMW Orange Park, the experience was amazing! Doug was very professional, kind and knowledgeable. I expressed my desires, the suv that I wanted and he walked me throug the experience was amazing! Doug was very professional, kind and knowledgeable. I expressed my desires, the suv that I wanted and he walked me through the process and even took the time to explain the features of my 2026 BMW X6!! If you are considering purchasing a vehicle this is the place to go! Go see Doug, the entire staff offered the best experience you will not be disappointed! Thanks again Doug More

The service department was extreamly professional and addressed all concerns. They kept me informed as they accessed my car and explained everything in detail. Only recommended things that were actually addressed all concerns. They kept me informed as they accessed my car and explained everything in detail. Only recommended things that were actually needed. More

We recently purchased our first BMW from Tom Bush BMW. The buying experience was as professional and smooth as a person could ask for. What put it over the top, was the post purchase experience with the The buying experience was as professional and smooth as a person could ask for. What put it over the top, was the post purchase experience with the BMW Genius Don Newell. His help in setting up the vehicle to our specific driving needs and simple explanation of the features, has made me a customer for life. Thank you Don! Gary & Lauri Young More

This is my 2nd BMW purchase at Tom Bush Orange Park. I wanted to take a moment to sincerely thank you Tony Hojeibane for the exceptional service you provided during my recent purchase of my new BMW X I wanted to take a moment to sincerely thank you Tony Hojeibane for the exceptional service you provided during my recent purchase of my new BMW X3. From start to finish, you were professional, knowledgeable, and genuinely attentive to what I was looking for. You took the time to explain all of my options clearly, answered every question with patience, and made the entire process smooth and stress-free. I never once felt rushed or pressured, which made a big difference in my decision and overall experience. I absolutely love my BMW X3, and I truly appreciate the care and dedication you showed throughout the process. I will gladly recommend you to friends and family who are in the market for a vehicle. I also would like to say Thank you to Don who took the time to go through the different features in my new car. Getting me setup with the Apps and going through the different apps in the car. Setting up my seats, keys, climate, driving features and all the other features that I can’t mention in this review. Thank you both again for making this such a positive and enjoyable experience. Regards, Michelle Foggatt More

I received outstanding customer service from my service agent and loaner agent keep up the great work. Good work on the service area with the snacks and comfortable seating. agent and loaner agent keep up the great work. Good work on the service area with the snacks and comfortable seating. More

Excellent in every way! Tom Bush BMW staff of professionals are the best of all dealerships I have ever encountered. Tommy Durham is the best Service agent. James Latha Tom Bush BMW staff of professionals are the best of all dealerships I have ever encountered. Tommy Durham is the best Service agent. James Latham is the best Service Manager. David Levin is the best Parts Manager. More

The service man was real nice, kept me updated on my vehicle I'll give him a 10 vehicle I'll give him a 10 More