Tom Bush BMW of Orange Park

I caught BMW in a lie! Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put th Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put them on the front. The service tech continued to tell me that in his 17 years experience that the new tires should be in the front and not the back. I didn’t believe them, and asked them to send me in writing where it states that in their training. After two days of them searching for the answer, the service manager called me back and admitted they got it wrong and I was right. These guys are liars and have no idea what they’re talking about , they want their customers to think they know everything and just go away. This is the reason people do not trust car dealerships! Even if it is BMW. xxxx poor. More

Overall, such a great-experience! The Tom Bush Orange Park leadership, & staff do great-work here, thus providing superb: (1). Technical Expertise (2). Transparency (3). Supportiv The Tom Bush Orange Park leadership, & staff do great-work here, thus providing superb: (1). Technical Expertise (2). Transparency (3). Supportive of service-members, para-military or veterans, both serving or whom served in some capacity of the country and or community. -Dan More

I appreciate the care and service I received when buying my X5 yesterday. There were some inventory challenges with the exact model and color combination that I wanted, but I left with a beautiful vehicle t my X5 yesterday. There were some inventory challenges with the exact model and color combination that I wanted, but I left with a beautiful vehicle the same day. More

Issac was very knowledgeable with the options available on x3. Very professional and listened to what I was looking for. With his help I found the X3 that that fit me and words can not express how happy I on x3. Very professional and listened to what I was looking for. With his help I found the X3 that that fit me and words can not express how happy I am with it. Everyone at Tom Bush was very helpful. Very efficient process from start to finish. I would highly recommend anyone looking for a BMW to see Issac for help in choosing their next car. More

Tommy Durum, in the service department was amazing. Professional, efficient and took the time to explain everything. Professional, efficient and took the time to explain everything. More

This was the best experience ever. The BEST Service Associate, very professional., helpful and timely. The BEST Service Associate, very professional., helpful and timely. More

Service was professional, timely and efficient. Michael was courteous, knowledgeable and kept me informed. Randal did a great job on the video inspection. Overall, 5 stars for great service! Michael was courteous, knowledgeable and kept me informed. Randal did a great job on the video inspection. Overall, 5 stars for great service! More

Service advisor was excellent…Michael kept us updated and completed in a timely manner. Very satisfied. completed in a timely manner. Very satisfied. More

They always do a great job and are transparent. Been working with Tommy for many years. He’s a true professional! Been working with Tommy for many years. He’s a true professional! More

I had a fantastic experience buying a 2025 x5. Issac Taylor was engaging, knowledgeable, and made the process quick and painless. Highly recommend. Issac Taylor was engaging, knowledgeable, and made the process quick and painless. Highly recommend. More