Tom Bush Volkswagen

Good service Good service, Elizabeth and Bret did an awesome job. They are both very happy and cheerful people , which made us feel very comfortable. The coffee an Good service, Elizabeth and Bret did an awesome job. They are both very happy and cheerful people , which made us feel very comfortable. The coffee and snacks was great too. More

The only place to buy a car in Jax This is my 3rd purchase from Tom Bush and my first from VW. I absolutely enjoyed the experience! We had Kenny Loh as our salesman and from the moment This is my 3rd purchase from Tom Bush and my first from VW. I absolutely enjoyed the experience! We had Kenny Loh as our salesman and from the moment I put in the inquiry to the moment we had the keys in our hands everything went smoothly. He was friendly and treated us like family. I highly recommend any of the Tom Bush Dealerships to anyone looking to get a great deal on a new or used car. Brittany was our finance manager and she was absolutely stellar as well! Thank you again for another awesome car! More

Service oriented - not Was traveling from out of town with car trouble with my 2019 Tiguan. Found this dealership to be closest to my location at the time. Staff (.Kasim an Was traveling from out of town with car trouble with my 2019 Tiguan. Found this dealership to be closest to my location at the time. Staff (.Kasim and Scott) had NO interest in helping me out. Thankfully found another dealer within 30 miles (o’steen VW) who were very helpful and addressed my issue within 90 minutes. I followed up with an email inquiry to Tom Bush including the staff above and the GM and surprisingly NEVER got a response. As I move into the area now I will certainly stay away. More

Had a oil change around 20th August, drove over 3000 miles out of town and back, before I notice smoke coming from under the hood. No oil cap :(. Michael didn't see the need to offer compensation. I had miles out of town and back, before I notice smoke coming from under the hood. No oil cap :(. Michael didn't see the need to offer compensation. I had to ask for supervisor. Scott made it right. More

After visiting 5 different dealerships I can certainly say that Tom Bush has the best team of sales associates and financial options in town. Danny Perotti was able to trade my vehicle for a new one at th say that Tom Bush has the best team of sales associates and financial options in town. Danny Perotti was able to trade my vehicle for a new one at the right price . Thank you for the smooth experience!!! More

Fast, efficient, and gave extra service. They had the job done well before the estimated completion time, they stayed connected with me so I knew where they were at in the process, I got a di They had the job done well before the estimated completion time, they stayed connected with me so I knew where they were at in the process, I got a direct text connection so I could contact them if necessary, and the washed my car. Over the top service - well done! More

Headlamps adjustment screws recall I went in there to schedule an appointment for the headlamps adjustment screws recall. The service rep said, "Hang on, sir, I may be able to get you o I went in there to schedule an appointment for the headlamps adjustment screws recall. The service rep said, "Hang on, sir, I may be able to get you out in 5 minutes". He called one of the mechanics from the shop to come out and take a look at my Passat. They popped the hood and determined that no work was necessary! More

Awesome Customer Service My Service Manager Mike was the ultimate professional. He explained to me upfront and in great detail about the diagnosis of my 2013 Jetta. He ans My Service Manager Mike was the ultimate professional. He explained to me upfront and in great detail about the diagnosis of my 2013 Jetta. He answered all my questions and made recommendations that were needed. This is the first time I’ve ever left a dealer service center and not felt taken advantage of. More

Great deal on certified pre-owned VW Kenny Loh war referred to us, and he provided us with a great experience. Very friendly, patient, and helpful.....we got a wonderful deal on a preowne Kenny Loh war referred to us, and he provided us with a great experience. Very friendly, patient, and helpful.....we got a wonderful deal on a preowned Passat, however, we also looked at Jettas. Found the prices at Tom Bush VW to be very competitive, and this made the buying process easy for us. Also appreciated the professionalism of Michael in the financing department. All in all, a wonderful experience, and would highly recommend the team at Tom Bush VW! More

Best car buying experience we’ve ever had! Moon Dogg was a pleasure to work with. We never felt pressured from the moment we walked in to the moment we left with our new vehicle He listened Moon Dogg was a pleasure to work with. We never felt pressured from the moment we walked in to the moment we left with our new vehicle He listened to our wants and needs and helped tremendously. Jim was awesome as well as the sales manager. When it came time for financing, Stacie was well prepared and very informative. These people have their stuff together. They all called us by our first names. They made us feel comfortable and we would recommend them anytime! More