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Tom Bush Volkswagen

Jacksonville, FL

4.9
297 Reviews

9850 Atlantic Blvd

Jacksonville, FL

32225

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297 Reviews of Tom Bush Volkswagen

October 03, 2023

Great customer service. Timely repair. Knowledgeable and helpful staff. Nice lounge area, which made a pleasant visit. More

by wm_hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen - Service Rep
Oct 03, 2023 -

Tom Bush Volkswagen responded

We're glad to know you had a great experience with our team at Tom Bush Volkswagen! We strive for excellent customer service and timely repairs. Thanks for the positive feedback, we appreciate it!

September 07, 2023

Great service friendly staff. Clean facilities. Great snacks. Wide variety of merchandise. No long waiting of regular service. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and scott
Sep 08, 2023 -

Tom Bush Volkswagen responded

Pat, we're glad to know you enjoyed the service and amenities at Tom Bush Volkswagen. Thanks for sharing your experience with us!

August 10, 2023

Excellent service in every aspect at every visit. I completely trust that my car is handled by the most competent service professionals. Management always goes above and beyond. Smooth system for sch More

by Geege6147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (Service Manager), Jim Reynolds, Don "MoonDog" Mooney
Aug 10, 2023 -

Tom Bush Volkswagen responded

We're so pleased to know that you've had consistently excellent experiences with us at Tom Bush Volkswagen. It's great to see your trust in our service professionals and management team! We appreciate the support over the years, here's to many more leases and purchases ahead!

August 05, 2023

Great service and nice folks at city sales and service. Like my VW Jetta. Great mpg highway 45. More

by Chocmol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "MoonDog" Mooney
Aug 08, 2023 -

Tom Bush Volkswagen responded

Congrats on your Volkswagen Jetta! We are thrilled that you found a new vehicle you love here at Tom Bush Volkswagen. Thanks for the five-star review!

August 04, 2023

Great waiting area friendly service staff shen I dropped off car. Told me exactly what they were going to do. Kept me informed of progress. More

by cdibenedetto
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hume
Aug 07, 2023 -

Tom Bush Volkswagen responded

We're glad to know you appreciated our waiting area and friendly service staff at Tom Bush Volkswagen. We always aim to keep our customers informed throughout the process. Thanks for your positive feedback!

Aug 07, 2023 -

cdibenedetto responded

So far great dealer just switched from one on Phillips hwy!

July 25, 2023

I recently had the pleasure of purchasing a Chevy Malibu from Michael Orr at Tom Bush Volkswagen, and I can't express enough how satisfied I am with the entire experience. Michael is hands down the best car More

by Jimmy S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Orr, Joe Jacobson
Jul 25, 2023 -

Tom Bush Volkswagen responded

Jimmy, we're delighted to know that Michael and Joe provided you with such a memorable car-buying experience at Tom Bush Volkswagen. It's great to learn about your satisfaction with the Chevy Malibu purchase process. We appreciate your kind words and recommendation, and we will be sure to share your praise with Michael. Thank you for trusting us with your business!

July 10, 2023

If you need a good car and to get a great deal and be treated like royalty - you need to go to Tom Bush VW. My salesman was Joe, he handled everything, and since I speak Spanish (I am from Puerto Rico) More

by AlejandroCampos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Jacobson, Billy Bejarano, Jim Reynolds
Jul 11, 2023 -

Tom Bush Volkswagen responded

Thank you for the fantastic review, Alejandro! We're so glad that Joe, Billy, and Jim could provide you with a top-notch car-buying experience at Tom Bush Volkswagen. We appreciate your recommendation and are wishing you safe travels in your new vehicle!

June 15, 2023

The customer service was great. My suv was serviced in a timely manner. I found no problems after my suv was served. More

by WKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Kinley
Jun 15, 2023 -

Tom Bush Volkswagen responded

We're so glad to hear that you had a great experience with our customer service team at Tom Bush Volkswagen! Timely service and no problems afterwards - that's what we like to hear. Thank you for taking the time to leave us a positive review, and we hope to see you again in the future!

April 20, 2023

My husband and I had the pleasure of working with Erik to purchase our second Volkswagen! Erik was responsive, very knowledgable, and was truly accommodating throughout the entire sales process. He made the More

by Romano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Murphy, Joe Jacobson
Apr 20, 2023 -

Tom Bush Volkswagen responded

Romano, thank you for taking the time to share your experience working with Erik! We are thrilled to hear that his knowledge and responsiveness made you and your husband's purchasing process stress-free here at Tom Bush Volkswagen. Congratulations on your second Volkswagen and your upcoming addition to the family! Enjoy the new ride!

April 08, 2023

The people at Tom Bush are always friendly, knowledgeable and accommodating. The service department is top notch and after six vehicles from Bush dealerships, I should know. More

by Spowel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Kinley
Apr 18, 2023 -

Tom Bush Volkswagen responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with the Tom Bush Volkswagen team. Drive safely, and we hope to see you back again down the road!

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