Tom Denchel Ford Country Hermiston

Run away as fast as you can! This is the stereotypical "cars salesman" dealership filled with lies, promises and nothing ever comes through. PAID CASH for brand new vehicle no fin This is the stereotypical "cars salesman" dealership filled with lies, promises and nothing ever comes through. PAID CASH for brand new vehicle no financinig. Stay away from this dealership More

Lack of follow up. We purchased a used 2014 Masda mx5. Part of the purchase price was a second set of keys and more importantly the owners manual. After two weeks we e We purchased a used 2014 Masda mx5. Part of the purchase price was a second set of keys and more importantly the owners manual. After two weeks we ended up driving to the dealers other location, about a 150 mile round trip and secured the second set of keys but no manual. We then revisited Tom Denchel Ford, Hermiston and were promised the manual in a week. Needless to say, 3 weeks later we have no manual. The lesson we've learned (again)..once you've paid your money you're of no further interest. More