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Tom Dolan's Reno Mazda Kia

Reno, NV

4.7
355 Reviews

9475 S Virginia St

Reno, NV

89521

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Showing 355 reviews

July 31, 2022

This dealership has always always been honest and fair and helpful as far as I'm concerned...the service agent, Vannessa De Leon, was totally professional and handled me coming in an hour before the sched More

by CSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vanessa De Leon
Aug 01, 2022 -

Tom Dolan's Reno Mazda Kia responded

We are pleased to hear our team at Dolan Mazda continues to provide you with top-quality service. Vanessa will be so happy to know you appreciate her help. Thank you for the 5-stars, and have a lovely day!

April 20, 2022

Great service! Super easy to work with. Honest and upfront about everything. They made buying a car enjoyable More

by Lefthandedpitcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akeem Smiley, BAYLEE KENNEDY
Apr 20, 2022 -

Tom Dolan's Reno Mazda Kia responded

Thank you for the fantastic review! We're very pleased you could go home in a car that is right for you. Enjoy! - The Dolan Mazda Team

March 06, 2022

Professional, courteous fast service. The video review of the service was a surprise and gave me comfort that they had been very thorough with the service. Plus, the undercarriage video p More

by jstoch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service – top-notch
Mar 07, 2022 -

Tom Dolan's Reno Mazda Kia responded

"Professional, courteous, and fast" are all words we love seeing in our customer's feedback. Thank you for taking a moment to let us know about your recent service experience, and how it went off without a hitch. All of us at Dolan Mazda appreciate the support!

February 02, 2022

We came in looking for a Mazda CX-5 blue with turbo and pash said with lack luster of inventory and Mazda moving over to a 22 model year the model we were interested was not available and the only one we w More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pash, BAYLEE KENNEDY
Feb 03, 2022 -

Tom Dolan's Reno Mazda Kia responded

Bill, thank you for the great review! We are so glad to hear that you found the right vehicle working with the Dolan Mazda team. Drive safely in your new 2022 Mazda CX-9, and enjoy it! We hope to see you back again down the road!

December 24, 2021

Employees are knowledgeable helpful and courteous. They make excellent effort to assist w/needs and changes Dealership is clean and drinks and snacks available. More

by Lkspringstead
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Dec 27, 2021 -

Tom Dolan's Reno Mazda Kia responded

It is great to hear that our team was especially knowledgeable and courteous. We appreciate your acknowledgment of our helpful efforts. If there's anything else we can do for you, please let the Dolan Mazda team know!

October 20, 2021

Very nice, explained what was needed on Mazda to maintain Driving safely on the road More

by Barbara fuzfa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vanessa
Oct 20, 2021 -

Tom Dolan's Reno Mazda Kia responded

Barbara, thank you for the great review! We appreciate your business and are happy to hear that you are so confident in the Dolan Mazda team to get the job done. Drive safely, and we hope to see you back!

September 16, 2021

Danny did a great job to make our experience awesome! They even delivered our car to us in Carson City! More

by Ken.kasterko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Sep 16, 2021 -

Tom Dolan's Reno Mazda Kia responded

We're glad to hear you're so satisfied with your experience with Dolan Mazda, Ken! We were more than happy to make the trip over to Carson City to deliver your new car to you. Congratulations on your new ride and we hope you enjoy every mile in it!

September 16, 2021

I had a great experience with Pash. He was professional and forthcoming, and made sure I went home with what I was wanting. He checked up with me in the incoming days to see how everything was going as wel More

by Nwhited
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pash (Shehar Yaar), BAYLEE KENNEDY, Ben Westby
Sep 17, 2021 -

Tom Dolan's Reno Mazda Kia responded

Thank you for posting about your time working with Pash! We love to hear that he helped you drive home from Dolan Mazda in the right car for you. Congratulations! We hope to see you for your first oil change.

September 12, 2021

Posh hats off to you thanks for helping me out and allowing me to take the time to actually decide what my family and I wanted appreciate the calls and checking in I’ve bought a few cars and they forg More

by New Mazda CX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Posh, BAYLEE KENNEDY
Sep 12, 2021 -

Tom Dolan's Reno Mazda Kia responded

We deeply appreciate your kind words! Thanks for supporting Dolan Mazda and congrats on your new ride!

September 07, 2021

I had a great experience with Pash. He answered my questions and provided the information that I needed to make the right purchase. Most of all, I appreciated that Pash was not pushy at all. That was More

by Eric.Eidlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Narciso Esparza
Sep 07, 2021 -

Tom Dolan's Reno Mazda Kia responded

Eric, thanks for the wonderful review! We're happy to hear that Pash was so informative and helpful and that he made your experience stress-free. We're glad that your time with us was great, and we look forward to working with you again down the line.

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