
Tom Dolan's Reno Mazda Kia
Reno, NV
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Nice Experience They listened to my needs and worked with what I was looking for in a vehicle. They were always available,polite and happy to help. They listened to my needs and worked with what I was looking for in a vehicle. They were always available,polite and happy to help. More
Exceptional dealership with a hard working and friendly team I was recommended to purchase a used car from the Dolan Auto Group and to work with Dan Wagner. I had initially called Dan to cover my options and he I was recommended to purchase a used car from the Dolan Auto Group and to work with Dan Wagner. I had initially called Dan to cover my options and he was very professional and courteous on the phone. He took my information and called me back within minutes to give me my price range and the best for me. I went to the dealership the next morning and was greeted by Dan almost immediately and he had already picked out a car that he thought I would like. I immediately knew this was the car for me because he picked something out that I told him I wanted for my kids and I. Dan was patient with me and made sure he was helping me the entire way. Alfonso worked very hard with the financing company to get me approved because I do not have the best credit and he was on the phone until he could get a firm approval. Once approved, David was very friendly and got me quickly through my paperwork. This team of professionals went above and beyond my expectations every step of the way! I will always come back to this dealership for any of my future car buying needs! Thank you! More
Exceptional Quality, Courtesy and Expertise of professionals Exceptional Quality, Courtesy and Expertise of everyone we met and worked with yesterday. This includes Dan Wagner, David Ellison, Kameron, Hubert, an Exceptional Quality, Courtesy and Expertise of everyone we met and worked with yesterday. This includes Dan Wagner, David Ellison, Kameron, Hubert, and the other fine gentlemen we met while test driving, financing, trading in our own vehicle and purchasing our new vehicle. I have never had such a pleasant experience at a Dealership. Mr. Dolan's staff of experts should be commended on making our experience wonderful. I have already recommended this dealership to seven people this morning, and will continue to do so in the future. Thank you for a fine professional upscale experience. Sincerely, John and Tammy Kinsley More
Awesome Experience My Husband and I went to Mazda Kia and was assisted by Alfonso, Robbin, Kameron. They were very friendly and helpful. They went above and beyond my My Husband and I went to Mazda Kia and was assisted by Alfonso, Robbin, Kameron. They were very friendly and helpful. They went above and beyond my expectations!!! I would refer all my friends and family to your company :) More
Great dealership Told them my price range and worked perfectly around that. Didn't pressure me into buying a more expensive car instead actuality tried to sell me less Told them my price range and worked perfectly around that. Didn't pressure me into buying a more expensive car instead actuality tried to sell me lesser model to make it easier on me. Very glad to have done buissness with. More
Kia Soul My husband and I traded in a car that we were upside down in and another car. Ryan Dolan, Jose Aispuro, Ali Bisharat and Brian Kelleher really took ca My husband and I traded in a car that we were upside down in and another car. Ryan Dolan, Jose Aispuro, Ali Bisharat and Brian Kelleher really took care of us and made the experience very enjoyable. I'm REALLY happy with our new Kia Soul. It's a beutiful car and so fun to drive. Cameron in financing was also great to work with. This is my second Kia and when I need a new car I'll definately will buy another one. Thanks for the great service. More
Got my dream car! I nearly bought a used Audi from Dolan Toyota. I test drove the car on my lunch and told the sales guy I would be back at 3:30 with my husband. In t I nearly bought a used Audi from Dolan Toyota. I test drove the car on my lunch and told the sales guy I would be back at 3:30 with my husband. In the meantime my husband told me my dream car was at Kia (I have been looking at the Optima for about a year) But I insisted he look at the Audi. I was there at 3:30 sharp, no sales guy. We stood around for 28 minutes and I told my husband I want to go, this didn't feel right. Another sales man said he would help us and what car were we looking at. I told him, and he said he would get the car. I told him I don't need to see the car, just wanted to talk numbers, but he insisted on getting the car. I left, annoyed, and went right to Kia. Giovanni came right up to me, he was sweet and pleasant, and very helpful. I told him what I was there for and he went and got the car, and I left there a couple of hours later. I have never been at such peace with such a huge purchase, I love driving my new Optima Turbo limited! Thank you Giovanni and the staff at Kia for making this happen for me, I really appreciate it! More
Buying our second car Our experience was great. 20 times better than the experience we had buy our first car from champion chevrolet. Geo, the salesman that helped us at Do Our experience was great. 20 times better than the experience we had buy our first car from champion chevrolet. Geo, the salesman that helped us at Dolan Mazda Kia was super friendly and was putting no pressure on us and answered all of our questions. That was one of the main reasons we even bought the car, the kindness of him and most of the staff. 5 star dealer in my opinion. More
Car Shopping My husband and I went to Dolan to test drive a Kia Optima. We told the Sales Guy Jose that we were not ready to purchase a vehicle until we found just My husband and I went to Dolan to test drive a Kia Optima. We told the Sales Guy Jose that we were not ready to purchase a vehicle until we found just the right one and most important one that fits our budget. He showed us a very nicely equipped Kia (just what we were looking for). He was not pushy at all and very knowledgeable. He worked very hard to get us the payments that we wanted and we drove away with our car that evening. Everyone there was super nice and I would highly recommend Dolan to anybody looking for a car (new or used). More
Surprised and impressed at Dolan Kia. Geoff and Ruth Ed. My wife and I are from overseas and live in SLT for 4 to 5 months a year. We needed a 4WD car for uncertain conditions and were having difficulties f My wife and I are from overseas and live in SLT for 4 to 5 months a year. We needed a 4WD car for uncertain conditions and were having difficulties finding a vehicle that fitted our criteria and budget. After visiting a number of dealerships and having our enquiries summarily dismissed by salesmen who realised that they were going to have work for a sale we were not keen to subject ourselves to another time wasting session. Out of frustration and a little desparation we drove into Dolan Kia and were greeted courteously and respectfully by Geo. We were then introduced to Robin Greer who spent some time searching their inventory (and others) in order to find what we were searching for. After extensive consultation between various members of the Dolan team we arrived at an agreeable price for a vehicle that suited us. David Ellison was extremely patient in completing the paper work which had a number of conditions attached. We are generally not keen to deal with car yards but the personnel at Dolan Kia in Reno were all professional and accommodating. An overall surprisingly pleasant experience. We would happily and confidently recommend this group to prospective purchasers. More