
Tom Gibbs Chevrolet
Palm Coast, FL
Filter Reviews by Keyword
By Type
Showing 183 reviews
Zach was absolutely on top of his job. To shorten my wait time he had me stop by the day before to take photos, drop off the damaged tire. The day of my actual appointment was on time, and To shorten my wait time he had me stop by the day before to take photos, drop off the damaged tire. The day of my actual appointment was on time, and Short👍 More
3 vehicles purchased from here and I have never been disappointed with every step of the way from sales to financing to service the staff was a pleasure to work with and they remember who you are. I hig disappointed with every step of the way from sales to financing to service the staff was a pleasure to work with and they remember who you are. I highly recommend Tom Gibbs. More
Poor service department management. My Suburban had just run out of its powertrain warranty by 30 or so miles. There was a loud, constant squeeze coming from inside the rear of the cabi My Suburban had just run out of its powertrain warranty by 30 or so miles. There was a loud, constant squeeze coming from inside the rear of the cabin. The first service manager agreed to investigate, to cover under the warranty and had thought he fixed the issue, but said to bring it back next oil change and if the squeak was still there they would fix it free of charge. I brought my suburban back for the next oil change, and a new service manager was in place. The new service manager firmly declined to cover any parts or labor cost to investigate and correct the squeak, going back on the original service manager’s promise. As such, I will no longer drive from St Augustine down to Palm Coast to have my suburban services at Tom Gibbs. Further, on my next Suburban purchase, I will not buy from Tom Gibbs. I will also share my experience with anyone who asks where to buy or have their next Chevy serviced. This single decision, with very low cost to the service department, to not do right by the customer, cost Tom Gibbs literally thousands of future dollars. More
Cheyne and Zach have both been helpful to me with our have and service. I just got my first oil change and checkup. Everything went well and the waiting time was not bad at all. Thank you. have and service. I just got my first oil change and checkup. Everything went well and the waiting time was not bad at all. Thank you. More
I had a great time at the dealership. They answered all of questions about the vehicle .thanks for the help.i was treated with kindness. Thank u They answered all of questions about the vehicle .thanks for the help.i was treated with kindness. Thank u More